Patient Flow Coordinator (RN) - Emergency Department

Wellstar Health Systems; Austell (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Wellstar Health System in Georgia is seeking a Patient Flow Coordinator (RN) for the Emergency Department. This full-time night-shift role (7 pm–7 am) focuses on maximizing throughput, patient safety, and patient experience while coordinating placement and beds.

You will lead with evidence-based decisions, collaborate with ED clinicians, bed management, case management, and ancillary staff, and participate in performance improvement projects to ensure efficient, compassionate care.

Qualifications

• Associate's Degree in nursing.
• Bachelor's Degree in nursing preferred.
• BLS, ACLS, RN license required.
• ED and charge nurse experience preferred.
• Healthcare experience preferred.

Responsibilities

• Oversee patient flow in the ED to meet throughput goals.
• Serve as liaison between bed management, ED staff, and departments.
• Provide leadership and performance feedback to ED leadership.
• Monitor ED tracking board and report throughput performance.
• Assist in policy/process improvement related to patient flow.
• Ensure care respects patient rights and safety.

Skills

Communication

Desktop computing

Team player

Vital signs

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing (preferred)

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work ShiftDay (United States of America)

The Emergency Department (ED) has an opportunity for a Patient Flow Coordinator (RN)

This position is Full-Time/Night shift (7 pm - 7 am).

Job Summary

• Ensure that care is delivered with respect to individual patient rights, preferences and expectations
• Participate in nursing and organizational policy, procedure and process formulation and decision-making (involving staff perspectives and knowledge) as related to impact on patient flow goals
• Provide specific and objective staff performance feedback to E.D. leadership as it relates to practices that affect patient flow, patient safety, patient care ethics, quality or professional standards.
• Constantly rounding throughout the Emergency Department triage area, waiting rooms, and patient rooms to oversee patient flow.
• Serves as the liaison between Bed Management, E.D. providers, attending providers, nursing, ancillary staff, case management, environmental services, EMS, and other departments to assure timely placement to ensure efficient throughput of emergency department patients.
• Assists in organizing the work environment and patient care teams to attain maximum achievement of designated unit outcomes.
• Coordinates patient flow both into and out of the department
• Supervise and coordinate patient placement and patient flow through the E.D., providing clear leadership through effective prioritization, decision‑making processes and communication with other healthcare disciplines
• Focused on patient throughput and patient experience.
• Maintains constant oversight of E.D. tracking board for all patients within the department.
• Provide regular feedback on patient throughput performance to the entire E.D. team through focused patient flow huddles, one‑on‑one communication, event de‑briefings, and reports to various groups as requested.
• Evaluate the quality and appropriateness of healthcare delivery processes in the E.D. as it relates to patient arrival, patient care processes and Efficient patient placement
• Participates in performance improvement projects and committees
• Provide guidance and leadership recommendations or direction, as indicated by the situation, supported by evidence-based facts and data‑driven decisions to achieve defined results related to patient flow.
• Assist in integrating staff engagement and performance behaviors for diverse patient population
• Assure that all decisions and actions related to patient flow follow regulatory standards, organizational and department policies and procedures
• Propose changes to policy and procedure, as indicated, to support needed practices
• Interact as a liaison with patient and family/caregivers
• Assist with departmental emergency preparedness including mitigation, preparation, response and recovery
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct

Required Minimum Education

• Associate's Degree in nursing
• Bachelor's Degree in nursing is preferred

Required Minimum Certification

• Basic Life Support (BLS) certification through American Heart Association (AHA)
• Registered Nurse License
• Advanced Cardiac Life Support (ACLS)
• Trauma Nurse Core Course is preferred

Required Minimum Experience

• Previous healthcare experience highly preferred.
• Previous RN experience is preferred
• ED experience is preferred
• Experience as a charge nurse preferred

Required Minimum Skills

• Effective communication skills (verbal and written) required
• Proficiency with desktop computer required
• Demonstrate willingness to be a team-player and a self‑starter required
• Proficiency obtaining vital signs using manual processes

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.