Patient-First Dental Front Desk Coordinator

Affordable Care, LLC; Kearney (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Training provided

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending account

401(k)

9 paid holidays off

10 days of vacation

5 additional PTO days

Job summary

Affordable Dentures & Implants is seeking a friendly Dental Front Desk Coordinator to be the first point of contact for patients in a fast-paced practice.

You will welcome patients, manage front office operations, schedule appointments, process payments, handle insurance documentation, and support the clinical team as needed. Training and benefits are provided to help you grow with the practice.

Qualifications

• 2+ years dental front office or receptionist experience.
• Experience scheduling patients in a dental practice.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing full dental insurance process (verification, claims, etc.).
• Excellent customer service and communication skills.

Responsibilities

• Greet patients professionally and create a welcoming first impression.
• Check in/out patients and maintain efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer calls and respond to inquiries about treatment, scheduling, pricing, financing, and policies.
• Verify and maintain patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit.
• Assist patients with insurance documentation and claims information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations with reports and paperwork.
• Maintain a clean, organized reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties to support practice success.

Skills

Dental front office experience

Dental scheduling

Customer service

Communication

Organization

Chairside support (nice-to-have)

Tools

Dentrix

Job description

Affordable Dentures & Implants is seeking a friendly Dental Front Desk Coordinator to be the first point of contact for patients in a fast-paced practice.

You will welcome patients, manage front office operations, schedule appointments, process payments, handle insurance documentation, and support the clinical team as needed. Training and benefits are provided to help you grow with the practice.