Patient Financial Services Reimbursement Specialist I - Full Time

Northwell Health; Danbury (CT); Hybrid; USD 27,000 - 40,000; Full time

Benefits offered by this job

PTO

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Nuvance Health in Danbury, CT seeks a Patient Financial Services professional to coordinate billing functions, including claims submission, payment application, denial management, and timely follow-up to ensure optimal reimbursement.

Responsibilities include processing claims and payments, handling delinquent accounts, responding to patient and payer inquiries, educating teams on insurance rules, and maintaining accurate reporting to support compliant financial operations.

Qualifications

• High School diploma or equivalent required.
• Data entry and customer service experience preferred.
• Six months minimum experience in billing and collections is preferred.
• Medical Office/Healthcare experience preferred.

Responsibilities

• Accurately processes claims, payments, rejections, refunds, credit balances and unapplied cash on a daily basis and performs timely follow-up.
• Confirms electronic and hard-copy billing of any delinquent claims.
• Rebills and follow-ups of all delinquent claims.
• Responds to all patient and payer inquiries, denials, correspondence and telephone inquiries.
• Advises other areas of updated insurance information and claim denials, i.e., registration.
• Follows through with education of rules and regulations in the managed care system, as well as State & Federal guidelines.
• Adjusts account balances to specific account needs.
• Maintains Contract Management reporting (i.e., payment errors, carve out billings) and updates any information as needed or requested by supervisor.
• Responsible for reviewing and resolving patient/insurance credit/debit balances and ensure proper communication is delivered to the patient.
• Adheres to all policies and procedures related to federal, state and department compliance for the position.
• Maintains and Model the Organizations values.
• Demonstrates regular, reliable and predictable attendance.
• Performs other duties as required.

Skills

Data entry

Customer service

Billing

Healthcare experience

Education

High school diploma

Job description

Full Time: Monday-Friday 8:30am-5:00pm. Hybrid-Remote.

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary

Coordinates and monitors all aspects of Patient Financial Services daily functions, including billing compliance and accounts receivable functions. Responsible for the assigned area’s claims submission, payment application, denial management, and account follow-up to ensure optimal reimbursement.

Responsibilities

• Accurately processes claims, payments, rejections, refunds, credit balances and unapplied cash on a daily basis and performs timely follow-up. 2. Confirms electronic and hard-copy billing of any delinquent claims. Rebills and follow-ups of all delinquent claims. 3. Responds to all patient and payer inquiries, denials, correspondence and telephone inquiries. 4. Advises other areas of updated insurance information and claim denials, i.e., registration. 5. Follows through with education of rules and regulations in the managed care system, as well as State & Federal guidelines. 6. Adjusts account balances to specific account needs. 7. Maintains Contract Management reporting (i.e., payment errors, carve out billings) and updates any information as needed or requested by supervisor. 8. Responsible for reviewing and resolving patient/insurance credit/debit balances and ensure proper communication is delivered to the patient. 9. Adheres to all policies and procedures related to federal, state and department compliance for the position. 10. Maintains and Model the Organizations values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required.

Education Skills Experience

High School Graduate or Equivalent required. Data entry and customer service experience preferred. Six months minimum experience in billing and collections is preferred. Medical Office/Healthcare experience preferred.

Company: Nuvance Health

Org Unit: 1785

Department: Patient Accounting

Exempt: No

Salary Range: $19.54 - $29.00 Hourly

“Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.”