Patient Financial Services Manager - MUSCP

C003 University Medical Associates (UMA) Only Employees and Financials; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

University Medical Associates (UMA) seeks a Financial Services Manager to oversee Financial Counseling for MUHA & UMA and to supervise the department while ensuring compliance with policies and regulations. The role includes managing staffing, supporting budget processes, and improving workflows across delivery settings.

The position emphasizes collaboration with leadership to drive operational efficiency and impact on financial outcomes within the MUSC enterprise.

Qualifications

• Education: Bachelor’s degree or equivalent education and/or relevant work experience.
• Work experience: 7 years of progressive work experience and 2 years of management experience.
• Ability to collaborate with leadership to support budgets and improve workflows while ensuring compliance.

Responsibilities

• Oversee Financial Counseling for MUHA & UMA.
• Manage department staff and regulatory compliance; authority over hiring/promotion processes.
• Support budget processes and improve operating procedures to enhance productivity and quality.

Skills

Management experience

Leadership

Budget/financial management

Education

Bachelor's degree or equivalent

Job description

Job Description Summary Responsible for the overall direction, coordination and evaluation of Financial Counseling for MUHA & UMA. The Financial Services Manager within Revenue Cycle is accountable for the oversight on Patient Estimates for the Charleston Division as well as the Financial Assistance Program for the MUSC Enterprise. The Financial Services Manager is also accountable for the Point of Service Cash Collections office depositing collections into the bank in a timely manner.

Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee Worker Sub-Type Regular Cost Center CC002055 UMA CORP RC SBO Financial Counseling Services CC Pay Rate Type Salary Pay Grade Health-31 Scheduled Weekly Hours 40 Work Shift

Job Description Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Additional Job Description Minimum Requirements: Education: Bachelor's degree or equivalent education and/or relevant work experience. Work Experience: 7 years of progressive work experience and 2 years of management experience. If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.