Patient Financial Services Manager

Southwestern And Affiliates; Evansville (IN); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401K Employer Contribution & Match

Student Loan Assistance

Wellness programs

Paid Time Off

Competitive total compensation

On-site training

Growing company

Descripción de la vacante

Southwestern Healthcare is seeking a Full-Time Patient Financial Services Manager in Evansville, IN. This role oversees the daily operations of the PFS department, ensuring smooth billing and collections workflows, staff development, and effective communication with the PFS Director.

Ideal candidates have 5+ years in Patient Accounts, supervisory experience in billing, and solid EMR knowledge, with strong communication and organizational skills to drive performance and accuracy in account

Formación

• High School Diploma or GED required; secondary education preferred.
• Supervisory experience in billing is preferred but not required.
• Strong working knowledge of Electronic Medical Records (EMR) systems is required.
• Excellent communication and organizational skills are a must.

Responsabilidades

• Oversee daily activities of Patient Financial Services including coverage and workflow.
• Ensure work expectations are met and inform the Director of issues as appropriate.
• Develop, deliver, and train staff; coordinate department activities in the Director's absence.
• Read and interpret transactional data within patient accounts and manage billing workflows.

Conocimientos

EMR systems

Supervisory experience

Communication

Organizational skills

Educación

High School Diploma or GED

Secondary education preferred

Descripción del empleo

Job DetailsJob Location: Spear - Healthcare - Evansville, IN 47713Southwestern Healthcare is currently seeking a Full-Time Patient Financial Services Manager to add to our team of professionals. This position is responsible for managing the daily activities of the Patient Financial Services (PFS) department including staff coverage, smooth operation of the billing and collections workflow, assuring work expectations are met and communication with the Patient Financial Services Director of issues as appropriate.

WHY WORK FOR SOUTHWESTERN?

• AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts day ONE of employment!
• 401K Employer Contribution & Match
• Student Loan Assistance Program
• Physical & Financial Wellness Programs
• Generous Paid Time Off Plan
• Competitive Total Compensation Program
• On-site training available for qualified candidates
• We are GROWING!!!

WHAT IS THIS POSITION RESPONSIBLE FOR?

• Responsible for the daily activities of Patient Financial Services including coverage, smooth operation of the workflow, assuring work expectations are met, and notifying the Patient Financial Services Director of issues as appropriate.
• Responsible for development, delivery and training new and current employees.
• Coordinate the activities of the department in the Director's absence.
• Reads and interprets transactional data within patient accounts.
• Comprehends Electronic Data Interchange (EDI) functionality and the general progression of data in the Practice Management System (PMS) and EDI systems. Understands and resolves payer edits and/or rejections.
• Demonstrates knowledge of medical terminology, CPT, ICD-10, CCI edits, and HIPM regulations.
• Performs extensive account follow up activities utilizing the PMS. Investigates, analyzes, and resolves problematic and delinquent accounts. Utilises ancillary applications and websites as a tool to retrieve medical documentation, claim status, eligibility, billing guidelines, or authorization/referrals to substantiate correct claim submissions, written appeals, or coding reviews.
• Processes daily and monthly reports, including aging.
• Assists patients in setting up payment plans. Completes payment plan contracts and follows up to ensure compliance.
• Bills secondary insurances.
• Process payments and prepares daily deposit.

Qualifications

Minimum Qualifications

• High School Diploma or GED required, with a minimum of five (5) years of experience in Patient Accounts. Secondary education preferred.
• Prior supervisory experience in billing is preferred but not required.
• Strong working knowledge of Electronic Medical Records (EMR) systems is required.
• Excellent communication and organizational skills are a must.

EOE/AA including Veterans and Disabled.