Patient Financial Navigator — Surgery & Benefits

Mountain View Hospital; Idaho Falls (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

PTO

401(k) with match

Quarterly Bonus

Education Reimbursement

Discount on procedures

Job summary

Mountain View Hospital in Idaho Falls seeks a Patient Financial Counselor to assist patients with billing, pre-authorization and benefits verification. The role includes coordinating with insurance providers, doctors’ offices and hospital departments to estimate patient responsibility and ensure smooth admission or surgery processes.

You will review coverage, explain benefits, and help patients understand costs while supporting a compassionate team dedicated to patient care and accurate

Qualifications

• AA or equivalent from two year college or technical school preferred.
• Two years medical staff office work experience can be substituted for education requirement.

Responsibilities

• Works medical accounts to prepare for surgery, emergency visits, pain management or in-patient admission.
• Contacts insurance via phone and/or web to review patient benefits and calculate patient estimate portion based on benefits.
• Works with doctor offices to obtain any patient information for the surgery/services.
• Coordinates with several hospital departments to ensure patient care is the priority.

Education

AA or equivalent from two year college or technical school

Job description

Mountain View Hospital in Idaho Falls seeks a Patient Financial Counselor to assist patients with billing, pre-authorization and benefits verification. The role includes coordinating with insurance providers, doctors’ offices and hospital departments to estimate patient responsibility and ensure smooth admission or surgery processes.

You will review coverage, explain benefits, and help patients understand costs while supporting a compassionate team dedicated to patient care and accurate