PATIENT FINANCIAL NAVIGATOR ADVISOR

Cooper University Health Care; Camden (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Patient Financial Navigation Advisor to serve as a vital link between patients and their healthcare journey. This role involves a comprehensive analysis of health insurance benefits and educating patients on their financial responsibilities. With a commitment to service excellence, the ideal candidate will ensure patients understand their billing cycles and payment options. Join a team dedicated to enhancing patient experiences and contributing to a culture of growth and innovation in healthcare. This is a fantastic opportunity for those looking to make a meaningful impact in the healthcare sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Career Development Opportunities

Qualifications

• 3+ years in healthcare revenue cycle and insurance.
• Proficient in payer online portals and eligibility systems.

Responsibilities

• Act as a liaison for patients throughout the billing cycle.
• Educate patients on financial responsibilities and collect payments.

Skills

Healthcare Revenue Cycle Registration

Health Insurance Knowledge

Patient Financial Responsibility

Point of Service Collections

Medical Terminology

NaviNet

EPIC System

Education

High School Diploma

Associate's Degree

Tools

NaviNet

EPIC System

Passport

Job description

PATIENT FINANCIAL NAVIGATOR ADVISOR
Camden, NJ
Job ID 31943 Job Type Full Time
Shift Day
Specialty Clerical/Administrative

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About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

The Patient Financial Navigation Advisor (PFNA) acts as the patient's liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patient's health insurance to include verification of benefits, prior authorization status and patient's out of pocket liability.

PFNA will educate and provide patient with a clearly defined estimate of the patient's financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication. PFNA will collect or provide payment arrangements in accordance with policies and procedures.

Experience Required

• Minimum 3 years of experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
• Proficiency in working with payer on-line portals, as well as NaviNet, Passport or other third party eligibility systems required.
• Intermediate knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility.
• Experience with EPIC system preferred.
• Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.

Education Requirements

• High School Diploma required. Associates degree or equivalent experience preferred.

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