Patient Financial Counselor Radiation

Cancer Specialists of North Florida; Florida; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Financial Counselor to join their team. This full-time role involves crucial responsibilities such as verifying insurance, counseling patients on financial matters, and managing billing inquiries. You will play a key role in ensuring patients receive the financial support they need while maintaining confidentiality and accuracy in documentation. If you're passionate about helping others navigate their healthcare financial responsibilities, this position offers a rewarding opportunity to make a significant impact in the lives of patients across multiple clinic locations in Florida.

Qualifications

• 3+ years of experience in medical business office with financial counseling.
• Strong skills in insurance verification and patient communication.

Responsibilities

• Verify insurance and eligibility for all patients accurately.
• Conduct financial counseling and assist patients with payment plans.
• Manage account balances and address patient billing inquiries.

Skills

Insurance Verification

Financial Counseling

Patient Communication

Documentation Management

Education

High School Diploma

Job description

Join to apply for the Patient Financial Counselor Radiation role at Cancer Specialists of North Florida.

The Patient Financial Counselor is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-pays, and obtaining and maintaining accurate patient demographics.

This position requires travel to any CSNF clinic providing radiation therapy and must be available for a flexible schedule, including early mornings and evenings.

Essential Duties and Responsibilities:

1. Ensure all insurance, demographic, and eligibility information is obtained and entered accurately.
2. Perform insurance verification on all third-party payers and obtain initial referrals for new patients.
3. Re-verify benefits, estimate costs before treatment initiation, and obtain necessary signatures.
4. Conduct financial counseling and forward details to the Billing Office.
5. Assist patients in obtaining financial aid and complete all necessary forms.
6. Set up and collect payments for payment plans.
7. Maintain manuals, logs, and documentation as required.
8. Protect patient confidentiality at all times.
9. Manage account balances, resolve claim issues, and adjust accounts as necessary.
10. Address patient questions and complaints regarding billing, providing explanations and documentation.
11. Perform other duties as assigned.

This is a full-time position with clinic locations in Jacksonville, Fleming Island, and Saint Augustine, Florida.

Education and Experience:

• High School Diploma or equivalent.
• At least three (3) years of medical business office experience with financial counseling.

Compensation and Benefits:

• Salary is commensurate with experience and qualifications.

Cancer Specialists of North Florida is an