Patient Financial Counselor

Main Line Health; Pennsylvania; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off up to 3 weeks

Employee discounts

Free employee parking

Job summary

Main Line Health in Media, PA seeks a Patient Financial Counselor to help patients navigate insurance benefits, apply for financial assistance, and understand financial responsibilities for ED, inpatient, and outpatient care. This on-site role collaborates with Social Workers and care coordinators.

Two to three years in healthcare billing or AR, one year of MS Office, knowledge of billing regulations, and EPIC experience preferred.

Qualifications

• 2–3 years in healthcare billing or accounts receivable is required.
• 1 year of Microsoft Office applications required.
• Knowledge of insurance contracts, billing regulations and medical terminology.
• Bilingual candidates are strongly preferred.
• Experience with EPIC strongly preferred.

Responsibilities

• Assist patients with navigating insurance benefits and applying for financial assistance.
• Communicate financial responsibilities related to emergency, inpatient, post-acute and outpatient care.
• Collaborate with Social Workers/Care Coordinators/Case Managers and care team.
• Maintain up-to-date knowledge of payer contracts and billing procedures.

Skills

Healthcare billing

Accounts receivable

MS Office

Insurance contracts knowledge

Bilingual

Education

High School Diploma / GED

Associate or Bachelor's degree preferred

CRCS/CRCR certification desirable

AAHAM certification desirable

Tools

EPIC

Job description

Could you b e our next Patient Financial Counselor at Riddle Hospital in Media, PA?

Why work as a Patient Financial Counselor with Main Line Health?

Make an Impact!

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits, applying for benefits, including financial assistance, and understanding their financial responsibilities for for emergency department care, acute hospital care, post-acute care, and outpatient care. The Financial Counseling Specialist works on-site at their assigned hospital campus, and as needed, may be required to remotely support other campuses.

Develop and Grow Your Career!

Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.

Get Involved!

Collaboration at its finest! You will be actively participating in regularly scheduled department meetings providing insight into daily work responsibilities and current trends/issues. You will also remain up-to-date on departmental procedures, payer contracts and insurance billing regulations.

Join the Team!

Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

Position-Specific Benefits include:

You are eligible for up to 120 hours (3 weeks) of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position:

Patient Financial Counselor (100% On-Site)

Shift:

Monday - Friday, Day Schedule Location: Media, PA - Riddle HospitalExperience:

• 2-3 Years in healthcare billing experience and/or accounts receivable experience is required.
• 1 Year of Microsoft Office applications required.
• Knowledge of insurance contracts, billing regulations and medical terminology required.
• Bilingual candidates are strongly preferred.
• Experience with EPIC strongly preferred.

Education:

High School Diploma / GED required. Associate Degree or Bachelor's Degree preferred.

Licensures/Certifications:

Certified Revenue Cycle Specialist (CRCS)/American Association of Healthcare Administrative Management (AAHAM), or Certified Revenue Cycle Representative (CRCR)/Healthcare Financial Management Association desirable