Patient Financial Coordinator

IVI America; City of Albany (NY); In loco; USD 34.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

401K Plan

Paid Time Off & Holidays

Life Insurance & AD&D

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Descrizione del lavoro

Everleap Fertility is seeking a detail-oriented Patient Financial Coordinator in Albany, NY to manage patient financial accounts, explain billing options, determine coverage, and educate patients on payments. The role begins on-site with a path to a hybrid schedule after the first year depending on performance.

The position requires strong communication, multitasking, and EMR experience; supervision will involve collaboration with the Revenue Cycle team to ensure accurate and timely processing

Competenze

• Associates degree or higher preferred.
• Strong interpersonal and communication skills with urgency.
• Ability to multitask and work independently.

Mansioni

• Review patient financial obligations and explain payment policies.
• Document insurance benefits and update progress notes in EMR.
• Provide estimates for upcoming treatments.
• Allocate payments to patient accounts and reconcile balances.
• Run weekly reconciliation reports of patient balances.
• Make informed decisions to ensure accurate billing and efficiency.
• Coordinate with finance teams on outstanding claims.
• Respond to patient calls and billing inquiries.
• Perform other duties as assigned.

Conoscenze

Interpersonal communication

Multitasking

Attention to detail

Formazione

Associates degree or higher

Strumenti

MS Office

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Albany, NY, US

Salary Range: $25.00 To $27.00 Hourly

Everleap Fertility is seeking a full-time Patient Financial Coordinator to join our growing team in our Revenue Cycle department. You will be responsible for all aspects of a patients’ financial account including explaining financial information, determining insurance coverage, and educating the patients on their financial options. You will also follow up with patients and other parties to ensure accuracy and completeness of information.

Schedule: Monday-Friday 8:30am to 4:30pm
This position will become hybrid typically after a year based on overall performance eventually being able to work 3 days form home.

Hybrid Opportunity: This position is initially on-site, with the opportunity to transition to a hybrid schedule over time, typically after the first year and based on overall performance. Once transitioned, the schedule may include up to three work-from-home days per week.

Responsibilities:

• Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocol
• Document patient insurance benefits and update documentation in patient progress notes using Intergy and Artemis
• Furnishing patients with estimates related to upcoming treatment.
• Collecting estimated liabilities from patients and applying payments to patient accounts. Ability to allocate payments appropriately after clearance and throughout patient’s treatment plan
• Post payments, run and compile weekly reconciliation reports to ensure all aspects of patient’s financial obligations are met.
• Demonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiency
• Ability to work and review patient accounts quickly regarding outstanding patient balances including following up with other finance teams on outstanding claims, patient insurance, patient correspondence and all other activities that lead to the success of clearing patient balances
• Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.
• Other duties as assigned

Requirements:

• Associates degree or higher - preferred
• Microsoft Office: Word, Excel and Outlook - required
• Electronic Healthcare Records (EMR) experience – preferred
• Excellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgency
• Ability to multitask
• Aptitude to work independently and demonstrate good judgment
• Ability to work in a stressful environment while remaining persistent in overcoming obstacles

Everleap Fertility offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

Built on the legacy of RMA, Boston IVF, Conceptions, and six other leading North American fertility practices, Everleap Fertility brings together more than 200 physicians and embryologists across 60+ locations in the U.S., including 25 IVF laboratories focused on the next leap forward in reproductive medicine. Together, we have helped hundreds of thousands of patients build families for more than 40 years. As part of IVI Institute, Everleap Fertility contributes to a global community working together to advance the field and bring progress in reproductive medicine into patient care.

Equal Employment Opportunity Statement

Everleap Fertility is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Everleap Fertility is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Everleap Fertility are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Everleap Fertility will not tolerate discrimination or harassment based on any of these characteristics. Everleap Fertility encourages applicants of all ages.