Patient Financial Clearance Specialist

Presbyterian Healthcare Services; Clovis (NM); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Wellness rewards program

Job summary

Presbyterian Healthcare Services in Clovis, NM is seeking an Insurance Verifier responsible for pre-registration, eligibility, benefits verification and financial clearance to ensure visits are properly registered and billed.

You will contact patients and payers, resolve verification issues, and coordinate with practice managers, clinicians and staff to maintain accuracy, timeliness and compliance across all accounts.

Qualifications

• High school diploma or GED required.
• 1 year healthcare experience preferred (registration, eligibility verification, etc.).
• 1–2 years of customer service experience required.
• Strong interpersonal, organizational, multitasking, and prioritization skills.
• Typing and 10-key data entry proficiency.

Responsibilities

• Coordinates all aspects of account financial clearance, including pre-registration, insurance eligibility and benefits verification, referral coordination, and patient financial responsibility communication.
• Accurately collects, verifies, and updates patient demographic, registration, and insurance information within hospital systems.
• Responds to patient and payer inquiries regarding registration, billing, insurance requirements, and available services, routing concerns as appropriate.
• Collaborates with patients, providers, practice managers, and third-party payers to resolve registration, authorization, and financial issues, including appointment rescheduling when necessary.
• Maintains professionalism and effective communication while supporting patients from diverse cultural and socioeconomic backgrounds.
• Prioritizes assigned accounts, completes follow-up activities, and documents work accurately to ensure timely financial clearance and billing compliance.
• Escalates issues or potential risks to leadership in a timely manner and takes ownership of assigned accounts from start to resolution.
• Assists with onboarding and training of new team members as needed.
• Adheres to quality, productivity, and documentation standards to support departmental performance and organizational goals.

Skills

Customer service

Interpersonal skills

Typing/10-key data entry

Multitasking

Organization

Bilingual abilities

Education

High school diploma or GED

Job description

Presbyterian Healthcare Services in Clovis, NM is seeking an Insurance Verifier responsible for pre-registration, eligibility, benefits verification and financial clearance to ensure visits are properly registered and billed.

You will contact patients and payers, resolve verification issues, and coordinate with practice managers, clinicians and staff to maintain accuracy, timeliness and compliance across all accounts.