Patient/Family Care Navigator

ignoredontpost; Lawrenceville (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Prescrip.

401(k) with Company Match

Employee Stock Purchase Program

Competitive Compensation & Paid Time 0

Disability, Life, Pet Insurance

Job summary

Universal Health Services’ SummitRidge Hospital in Lawrenceville, GA seeks a Patient/Family Care Navigator to coordinate care across disciplines and support discharge planning for patients and families in behavioral health services.

The role requires a master’s degree in a behavioral health field and at least three years of relevant experience, with licensure/certification preferred. Collaboration with social workers, nurses, and physicians is essential to ensure high-quality patient care.

Qualifications

• Master’s degree in behavioral health related field preferred.
• At least three years of behavioral health experience; social work, case management or family therapy experience preferred.
• Licensure/certification: LPC-A, LPC, LMSW, or LCSW preferred.

Responsibilities

• Provide navigation for patients and families by addressing concerns and explaining continuum of care.
• Coordinate with treatment team and discharge planning across services and patient populations.
• Maintain regular communication with patients’ providers and care team.
• Refer to internal or external case management services as needed (e.g., hunger/homelessness, domestic violence).
• Advocate, educate patients and families, and connect to community-based and hospital programs.

Skills

Communication

Care coordination

Advocacy

Patient education

Education

Master’s degree in behavioral health related field

Job description

Responsibilities

SummitRidge Hospital –is a place for Healing and Hope! Our behavioral health psychiatric hospital is in Lawrenceville (about 25 miles northeast of downtown Atlanta). We provide psychiatric and substance use disorder treatment to adolescents, adults, and seniors, in addition to partial hospitalization and other outpatient programs (includes a location in Athens). On average, over 10,000 patients receive care from our compassionate health care team each year at SummitRidge Hospital. SummitRidge is proud to be a teaching facility that supports local nursing students through our dedicated and tenured nursing team.

The purpose of the Patient/Family Care Navigator is to ensure communication and coordination of care among members of the multi-disciplinary treatment team. This may include discharge planning, family contact, safety planning and issue resolution for our patients. This position will work across all services lines and patient populations. The Patient/Family Care Navigator may meet with all patients and their families to plan and discuss discharge needs including the benefits of stepdown services as part of the continuum of care. The positions works cooperatively as a member of the treatment team and will meet with the patient’s assigned social worker/case manager, charge nurse, physician, step-down coordinator and utilization review team to ensure the highest level of care and patient satisfaction. To be successful in this position, a master's degree and previous psychiatric continuum of care experience is required.

RESPONSIBILITIES:

• Provide navigation for patient and families by addressing any concerns and providing insight to the continuum of care.
• Assist patient and families in connecting with necessary supportive after-care services, psychosocial care, and social work.
• Maintain regular communication and updates with and to the patient’s providers.
• Refer to internal or external case management services when other issues are identified (i.e. hunger/homelessness issues, domestic violence issues, etc.)
• Provide advocacy, patient education and support in accessing community-based and hospital-based programs.

Benefit Highlights:

• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(k) with Company Match
• Employee Stock Purchase Program
• Competitive Compensation & Paid Time Off
• Disability, Life, Pet Insurance and much more!

More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

REQUIRED EDUCATION: Master’s degree in behavioral health related field preferred.

REQUIRED EXPERIENCE: At least three years of behavioral health experience. Prior social work, case management or family therapy experience preferred.

LICENSURE/CERTIFICATION: LPC-A, LPC, LMSW, or LCSW preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.