Patient Experience & Treatment Coordinator

Rock Dental Brands; Kansas City (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay & career growth

Health insurance options

401K with company matching

Paid time off & holidays

Job summary

Rock Dental Brands in Kansas City is seeking a customer-focused team member to guide patients through dental treatments, explain options, and ensure clarity on costs and payment plans. You will present fees and help clients choose the best plan while upholding a warm, professional image.

The ideal candidate has strong verbal and written communication, attention to detail, and the ability to multitask in a fast-paced practice. This position requires travel to our Waynesville office as needed.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals
• Excellent time management skills

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Public interaction

Verbal communication

Written communication

Attention to detail

Multitasking

Sales / goal oriented

Time management

Job description

Rock Dental Brands in Kansas City is seeking a customer-focused team member to guide patients through dental treatments, explain options, and ensure clarity on costs and payment plans. You will present fees and help clients choose the best plan while upholding a warm, professional image.

The ideal candidate has strong verbal and written communication, attention to detail, and the ability to multitask in a fast-paced practice. This position requires travel to our Waynesville office as needed.