Patient Experience Specialist - Float - Full Time

Ogden Clinic; Roy (UT); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life insurance

Employee assistance program

Paid time off

401k plan

No nights/weekends

Starting wage 15+/hr

Merit increases up to 5%

Annual salary review

Job summary

Ogden Clinic in Roy, UT is seeking a Patient Experience Specialist (Receptionist) to greet patients, enter and verify demographics and insurance information, and collect co-pays and balances due.

This role emphasizes outstanding customer service, professionalism aligned with the clinic's mission, and teamwork with the Practice Administrator and staff.

Full-time hours with no night shifts, competitive benefits, and opportunities for merit-based increases.

Qualifications

• Greet patients and verify demographics and insurance information.
• Collect co-pays and balances due.
• Provide excellent customer service to patients and team members.

Responsibilities

• Greet patients and verify demographics and insurance information.
• Enter and verify patient demographics and insurance details.
• Collect co-pays and balances due and process payments.
• Provide courteous, professional service and support to the Practice Administrator and staff.

Skills

Customer service

Reception

Insurance verification

Demographics entry

Cash handling & co-pay collection

Job description

Patient Experience Specialist - Float - Full Time

Job Category: Front Office

Requisition Number: PATIE005364

• Posted : September 28, 2026
• Full-Time

Locations

Showing 1 location

Grand View
3485 W 5200 S
Roy, UT 84067, USA

Description

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic’s mission, vision, and values.

Ogden Clinic provides competitive pay and benefits.Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.