Patient Experience Secretary - Unit Support

HCA Healthcare, Inc.; Webster (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time off programs

Retirement & savings plans

Education support

Job summary

HCA Houston Healthcare Clear Lake is seeking a Unit Secretary to support patient care by maintaining orderly workflows and clear communication. You will welcome patients and families, manage records, and coordinate with care teams to keep the unit running smoothly. This role emphasizes compassionate service and teamwork.

The position requires a High School diploma or GED, BCLS within 30 days, and no travel. Experience is not required, making it a great entry point into hospital operations.

Qualifications

• Basic Cardiac Life Support (BCLS) must be obtained within 30 days of start date.
• High School Diploma or GED required.
• No travel required for this role.
• No prior experience required.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, providing updates and ensuring they feel informed.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keep the environment clean, organized, and well-stocked to promote safety and comfort.
• Take initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork.

Skills

Basic Life Support

Education

High School Diploma or GED

Job description

HCA Houston Healthcare Clear Lake is seeking a Unit Secretary to support patient care by maintaining orderly workflows and clear communication. You will welcome patients and families, manage records, and coordinate with care teams to keep the unit running smoothly. This role emphasizes compassionate service and teamwork.

The position requires a High School diploma or GED, BCLS within 30 days, and no travel. Experience is not required, making it a great entry point into hospital operations.