Patient Experience Secretary – Hospital Unit

Medical City Healthcare; Plano (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Medical City Plano is hiring a Unit Secretary to create a welcoming, organized environment and support patients and families with clear, compassionate communication. You will help keep the unit running smoothly, maintaining patient records and facilitating smooth interactions among the care team.

The role emphasizes teamwork, attention to detail, and a patient-first approach, with opportunities to contribute to a positive hospital experience.

Qualifications

• Basic Cardiac Life Support certification required.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism.
• Maintain and protect patient records and enter physician orders accurately.
• Coordinate all communications between calls and care team to keep the unit connected.

Skills

Basic Cardiac Life Support

Job description

Medical City Plano is hiring a Unit Secretary to create a welcoming, organized environment and support patients and families with clear, compassionate communication. You will help keep the unit running smoothly, maintaining patient records and facilitating smooth interactions among the care team.

The role emphasizes teamwork, attention to detail, and a patient-first approach, with opportunities to contribute to a positive hospital experience.