Patient Experience & Scheduling Coordinator

Eyetastic Services, LLC; Fishers (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training

Growth opportunities

Job summary

Eyetastic Services, LLC in Fishers, IN seeks a Patient Communication Coordinator to join its Patient Experience team. You are the first point of contact for patients, ensuring a warm, professional, and helpful experience on every call.

Responsibilities include handling incoming calls, scheduling appointments via EHR, coordinating referrals, and protecting patient privacy under HIPAA. A supportive, team-driven environment with comprehensive training and opportunities for growth awaits.

Qualifications

• 1-2+ years in a healthcare office environment preferred
• Strong and friendly verbal communication skills
• Exceptional organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfort with EHR and scheduling platforms

Responsibilities

• Answer incoming calls promptly and empathetically to understand patient needs
• Schedule appointments and manage changes using EHR/scheduling tools
• Coordinate schedules across providers and locations to optimize clinic flow
• Inform patients about services, processes, and expectations
• Protect patient privacy in accordance with HIPAA and policy

Job description

Eyetastic Services, LLC in Fishers, IN seeks a Patient Communication Coordinator to join its Patient Experience team. You are the first point of contact for patients, ensuring a warm, professional, and helpful experience on every call.

Responsibilities include handling incoming calls, scheduling appointments via EHR, coordinating referrals, and protecting patient privacy under HIPAA. A supportive, team-driven environment with comprehensive training and opportunities for growth awaits.