Patient Experience Coordinator – Imaging Center (Mon-Fri)

Envision Radiology, LLC; Riverton Siding (UT); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

Descrizione del lavoro

Envision Imaging in Draper, UT is seeking a Patient Service Representative to join our team. The role focuses on patient care, front-desk duties, and accurate data entry to support physicians and the clinic's operations.

The position runs Monday through Friday, 8:00 AM to 4:30 PM with a pay range of $17.95 to $21.60 per hour. Prior healthcare customer service is preferred and the clinic offers a positive, patient-focused work environment.

Competenze

• One plus year of customer service experience, healthcare setting preferred.
• Detail oriented and a team player with ability to handle fast-paced environments.
• Exceeds customer expectations through supportive service.

Mansioni

• Answers inbound calls and greets patients warmly.
• Checks in/out patients and ensures proper documentation.
• Collects co-pays, co-insurance, and deductibles when needed.
• Resolves patient and provider concerns and communicates with supervisor.
• Maintains accurate data entry for patient registration and scheduling.
• Supports medical records and manages eRIS Center workflow.
• Monitors schedules, prior exams, and wait times to optimize throughput.
• Reschedules or cancels appointments as directed and tracks completion.
• Requests orders and patient satisfaction surveys after exams.

Conoscenze

Customer service

Healthcare

Team player

Attention to detail

Formazione

High School diploma

Descrizione del lavoro

Envision Imaging in Draper, UT is seeking a Patient Service Representative to join our team. The role focuses on patient care, front-desk duties, and accurate data entry to support physicians and the clinic's operations.

The position runs Monday through Friday, 8:00 AM to 4:30 PM with a pay range of $17.95 to $21.60 per hour. Prior healthcare customer service is preferred and the clinic offers a positive, patient-focused work environment.