Patient Experience Coordinator – Growth & Wellness

ProGrin Dental; Anderson (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

4–6 weeks PTO

Wellness Program- Our team membersTake

Health & life insurance

401K with 4% match

Paid birthday off

Figs uniforms

Mentorship & growth training

Bonus opportunities

Fun culture – We work hard and play 


Job summary

ProGrin Dental in Anderson, SC seeks a Patient Coordinator to deliver exceptional patient experiences and manage front desk operations. You will be the friendly first point of contact, scheduling appointments, verifying insurance, and guiding patients through financial options.

We offer a vibrant, team-oriented culture with strong growth opportunities, generous PTO, wellness program, health & life insurance, 401K with 4% match, birthday off, and mentorship.

Qualifications

• High school diploma + one year of dental office experience or customer service.
• Excellent communication and people skills.
• Detail-oriented and organized.

Responsibilities

• Answer and respond to telephone inquiries professionally and efficiently.
• Confirm and schedule patient appointments with accuracy.
• Verify and update patient insurance and financial records.
• Ensure all necessary patient forms and consents are completed and filed properly.
• Assist patients with financial arrangements and explain payment options.
• Process insurance claims and follow up on outstanding claims.
• Collect copayments and outstanding balances at the time of service.
• Monitor accounts receivable and support collections as needed.

Skills

Customer service

Communication

Detail oriented

Team player

Education

High school diploma

Job description

ProGrin Dental in Anderson, SC seeks a Patient Coordinator to deliver exceptional patient experiences and manage front desk operations. You will be the friendly first point of contact, scheduling appointments, verifying insurance, and guiding patients through financial options.

We offer a vibrant, team-oriented culture with strong growth opportunities, generous PTO, wellness program, health & life insurance, 401K with 4% match, birthday off, and mentorship.