Patient Experience Coordinator - Front Desk Lead

Aspen Dental Jobs; Gastonia (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Training program

Growth opportunities

TAG U continuous learning

Collaborative culture

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to perform daily front office tasks and deliver excellent patient service. You will join a four-week training program and report to the Manager, helping create lasting impressions and trust with patients.

The role offers a full-time schedule with hourly pay in the 17–20 range and a generous benefits package including PTO, health, dental, vision, and a 401(k) with match, plus ongoing training and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to perform daily front office tasks and deliver excellent patient service. You will join a four-week training program and report to the Manager, helping create lasting impressions and trust with patients.

The role offers a full-time schedule with hourly pay in the 17–20 range and a generous benefits package including PTO, health, dental, vision, and a 401(k) with match, plus ongoing training and growth opportunities.