Patient Experience Coordinator – Dental Front Desk

Salt Dental Partners; Medford (OR); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Mentorship and career growth

Modern facilities

Job summary

Salt Dental Partners in Medford, OR is seeking a friendly front desk professional to support patient flow and financial conversations. You will greet patients, verify benefits, handle consent and insurance paperwork, and explain treatment options and costs with clarity.

The role focuses on confidentiality, professionalism, and accurate record-keeping, contributing to a positive patient experience and smooth daily operations.

Qualifications

• 1+ years of medical or dental front desk experience.
• Insurance verification experience.
• Detail oriented and capable in a fast-paced environment.
• Ability to act with integrity, professionalism, and confidentiality.
• Exceptional written and verbal communication skills.
• Organized with knowledge of dentistry and dental terminology.

Responsibilities

• Greet and support patients with a welcoming attitude.
• Determine dental benefit eligibility and payment estimates for financial arrangements.
• Handle treatment paperwork including consent, insurance, and exit forms.
• Communicate clearly with patients about treatment options, costs, and objections.

Skills

Front desk experience

Insurance verification

Communication skills

Confidentiality and professionalism

Job description

Salt Dental Partners in Medford, OR is seeking a friendly front desk professional to support patient flow and financial conversations. You will greet patients, verify benefits, handle consent and insurance paperwork, and explain treatment options and costs with clarity.

The role focuses on confidentiality, professionalism, and accurate record-keeping, contributing to a positive patient experience and smooth daily operations.