Patient Experience Coordinator (Chicago City/Downtown/Loop)

Chiro One Wellness Centers; Chicago (IL); On-site; USD 34,000 - 39,000; Full time

Job summary

Join a dedicated team as a Patient Experience Coordinator at a leading wellness center in Chicago. This role allows you to support and empower patients while growing your career through comprehensive training and mentoring. Enjoy competitive pay, flexible hours, and numerous benefits including complimentary chiropractic care. Your journey to inspire wellness starts here.

Benefits

Health, dental, vision insurance

401K

Paid time off (PTO)

Flexible work week

Complimentary chiropractic care

Profit sharing incentives

Ongoing mentorship

Qualifications

• Energetic, outgoing, and a team player.
• Clear communicator and compassionate listener.
• Detail-oriented and organized.

Responsibilities

• Greet, support, and encourage patients from check-in to check-out.
• Learn hands-on clinical skills from expert chiropractors.
• Coordinate day-to-day operations and facilitate patient care.

Skills

Communication

Teamwork

Detail-oriented

Job description

Patient Experience Coordinator (Chicago City/Downtown/Loop)

Where Purpose Meets Growth. Where Passion Fuels Healing.

Locations: Andersonville, Forest Park, Lakeview, Old Town, River North, River South, South Loop, The Loop, West Addison, West Loop

Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we’re looking for YOU.

At our clinic, we don’t just care for patients - we champion them. As a Patient Experience Coordinator, you’ll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!

WHO YOU ARE

You’re a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.

You're perfect for this role if you are:

• Energetic, outgoing, and a team player
• A clear communicator and compassionate listener
• Detail-oriented and organized, even in a busy setting
• Calm under pressure, with the ability to multitask
• Inspired by wellness, movement, and human connection
• Eager to grow into leadership, clinical training, or patient care roles over time

No prior experience? No problem. We’ll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.

WHY YOU’LL LOVE WORKING HERE

• Starting rate of $17/hour with a clear and achievable path to $18/hour within your first 6 months, based on growth & performance milestones
• Full-time position with a flexible 4 or 5-day work week
• Clinics are open Monday–Thursday and Saturday mornings
  • Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
• PTO, and holiday pay for select company holidays
• Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
• Complimentary Chiropractic Care for you and your family
• Profit Sharing Incentive Program
• Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
• Ongoing mentorship and leadership development - we invest in YOU!

WHAT YOU’LL DO

• Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
• Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
• Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
• Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
• Collaborate with a high-energy team to create a positive, healing environment every day.

YOUR FUTURE STARTS HERE. We’re on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.

Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you’re proud of.

Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.