Patient Experience Concierge — Imaging Center

Precision Imaging Centers; Jacksonville (FL); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive Pay

Bonus Opportunities

Advancement Opportunities

Employee Recognition Programs

Job summary

Precision Imaging Centers is seeking a Front Desk Guest Ambassador for our Jacksonville Beach location. This part-time role combines administrative responsibilities with hands-on support for our imaging team, providing a great opportunity to grow in the healthcare field.

The ideal candidate will have a high school diploma, excellent customer service skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Experience in customer service or patient care is a plus.
• Strong verbal and written communication skills are necessary.
• Ability to work in a fast-paced healthcare setting.
• Physical ability to stand/sit for extended periods and lift up to 25 lbs.

Responsibilities

• Greet patients warmly and provide a positive first impression.
• Manage patient registration and schedule appointments.
• Assist technologists in preparing patients for imaging procedures.
• Maintain an organized and inviting reception area.
• Support documentation and workflow to optimize center efficiency.

Skills

Customer service experience

Strong communication skills

Multitasking ability

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Description

Now Hiring: Front Desk Guest Ambassador

Location: Jacksonville Beach FL

Schedule: Part-Time | 7:00 AM – 7:00 PM | 1–2 days per week (days to be determined based on business needs)

Precision Imaging Centers is looking for compassionate, detail-oriented individuals to join our Fleming Island team. This hybrid role combines front desk guest ambassador responsibilities with hands-on support for technologists, offering a unique opportunity to grow your healthcare career while making a meaningful impact on every patient experience.

Position Overview

As a Front Desk Guest Ambassador, you’ll be the first point of contact for patients and a vital support member for our imaging team. You’ll help ensure smooth administrative and clinical operations, promote available services, and assist technologists with imaging procedures while maintaining a welcoming, patient-focused environment.

Key Responsibilities

Front Desk / Guest Ambassador Duties

• Greet patients warmly and provide a positive first impression
• Manage patient registration, update insurance and personal information
• Schedule appointments and handle phone inquiries efficiently
• Process payments and maintain accurate financial records
• Educate patients on available services and encourage feedback and reviews
• Maintain a clean, organized, and inviting reception area

Tech Assistant Duties

• Assist Technologists in preparing patients for imaging procedures
• Ensure patient safety, comfort, and proper positioning during exams
• Perform IV starts as needed (training provided for qualified candidates)
• Maintain and restock equipment and clinical areas
• Support documentation and workflow to optimize center efficiency

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred
• Experience in customer service, hospitality, or patient care is a plus; clinical training provided
• Strong verbal, written, and interpersonal communication skills
• Ability to multitask and work in a fast-paced healthcare setting
• Physical ability to stand/sit for extended periods and occasionally lift up to 25 lbs

Benefits of Joining Precision Imaging Centers

• Competitive Pay
• Bonus Opportunities based on patient reviews
• Opportunity to grow into a full-time role
• Advancement opportunities with a growing company
• Supportive, patient-centered work environment
• Employee Recognition and Referral Bonus Programs

If you’re looking for an opportunity to grow your career while making a meaningful impact on patient experiences, we would love to meet you. We are proud to be a Great Place to Work Certified!

Precision Imaging Centers-Exceptional Clarity, Superior Care

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred
• Experience in customer service, hospitality, or patient care is a plus; clinical training provided
• Strong verbal, written, and interpersonal communication skills
• Ability to multitask and work in a fast-paced healthcare setting
• Physical ability to stand/sit for extended periods and occasionally lift up to 25 lbs