Front Desk Guest Ambassador Full time

Precision Imaging Centers; Jacksonville (FL); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Life Insurance

PTO & Holidays

401(k)

Disability Insurance

EAP

Growth Opportunities

Résumé du poste

Precision Imaging Centers in Jacksonville Beach, FL, is hiring a Full-Time Front Desk Guest Ambassador at our JOI Gate Parkway location. You will be the first point of contact for patients, creating a welcoming and efficient experience from arrival. The role combines front desk tasks, patient support, and service excellence.

Strong communication, hospitality or customer service experience, and the ability to explain procedures clearly are essential. Bachelor's degree preferred.

Qualifications

• Front desk or patient-facing experience preferred.
• Experience in hospitality, restaurant service, or customer service is beneficial.
• Strong communication and organizational skills required.

Responsabilités

• Greet patients and guests with excellent customer service.
• Answer patient questions about procedures and wait times.
• Manage patient registration and direct guests as needed.
• Promote and educate patients about available services.
• Maintain a clean, welcoming waiting area and stock refreshments.

Connaissances

Excellent verbal and written comms

Ability to clearly explain information

Strong organizational and multitasking

Positive, professional, team-oriented

Formation

Bachelor's degree preferred

Description du poste

Job Type: Full-time

Now Hiring: Full-Time Front Desk Guest Ambassador

Location: JOI | Jacksonville Beach, FL

Schedule: Full-Time | 7:00 AM - 7:00 PM | 3 days per week (days to be determined based on business needs)

Join Our Growing Team at Precision Imaging Centers

Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk Guest Ambassador to our Gate Parkway location.

We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors. Restaurant, hospitality, or customer service experience is strongly preferred!

Position Overview

As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door.

This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.

Essential Job Functions

• Greet patients and guests warmly while providing exceptional customer service (35%)
• Answer patient questions and provide information regarding procedures and wait times (35%)
• Manage patient registration and direct guests appropriately (10%)
• Promote and educate patients about available services (5%)
• Stock refreshments and encourage satisfied patients to leave reviews (5%)
• Maintain a clean and welcoming waiting area (10%)

Additional Responsibilities

• Participate in marketing-related initiatives and community outreach when applicable
• Assist with compiling reports and supporting front desk operations
• Perform other duties as assigned

Requirements

Education

• Bachelor's degree preferred

Experience

• Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills

• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities
• Positive, professional, and team-oriented attitude

Physical Requirements

• Ability to stand or sit for extended periods
• Ability to occasionally lift up to 25 lbs

Benefits Package

Full-time employees are eligible for a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Company paid life insurance
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan
• Short and long term disability insurance
• Employee Assistance Program (EAP)
• Opportunities for professional growth and advancement

Why Join Precision Imaging Centers?

• Competitive pay
• Monday–Friday schedule with evenings free after 10:00 PM and weekends off
• Bonus opportunities based on patient reviews
• A supportive, patient-centered work environment
• Career growth within a rapidly expanding organization

We are proud to be a Great Place to Work® Certified!

Precision Imaging Centers Exceptional Clarity. Superior Care.