Patient Experience Champion – Multiservice Support

Mercy; Crystal City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Hospital Jefferson in Festus, Missouri is seeking a Patient Ambassador to provide patient-focused support across food and nutrition services, linen, laundry, housekeeping, and supply management. The role may involve operating TUG robots for delivering meals and supplies to nursing units, under the supervision of the Patient Food Services Manager.

A dedication to Mercy's mission and service standards is essential.

Qualifications

• High School Diploma preferred.
• Food handlers certification within 90 days of hire.
• Able to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growth of your role in the department.

Responsibilities

• Provide patient-focused support services across food, linen, laundry, housekeeping and supply management.
• Operate TUG robots for delivery and exchange of supplies and patient meals where applicable.
• Support the Mercy mission and standards through service excellence.

Skills

English communication

Growth mindset

Education

High School Diploma or Equivalent

Job description

Mercy Hospital Jefferson in Festus, Missouri is seeking a Patient Ambassador to provide patient-focused support across food and nutrition services, linen, laundry, housekeeping, and supply management. The role may involve operating TUG robots for delivering meals and supplies to nursing units, under the supervision of the Patient Food Services Manager.

A dedication to Mercy's mission and service standards is essential.