Patient Experience & Services Ambassador

Mercy; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans for 32+ hours

Job summary

Mercy is seeking a Patient Ambassador to support patients with food and nutrition services, linen, laundry, housekeeping, and supply management. The role includes operating TUG robots for delivering meals and supplies where available, under the supervision of the Patient Food Services Manager.

The position emphasizes Mercy’s mission, values, and service standards. Preferred candidates communicate effectively in English, with an interest in growing their skills within the department.

Qualifications

• Able to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growth of your role in the department.

Responsibilities

• Provide patient-focused support services across food and nutrition, linen, laundry, housekeeping, and supply management.
• Operate TUG robots for delivery and exchange of supplies and patient meals where applicable.
• Adhere to Mercy mission, values, and Service Standards.

Skills

Effective English communication

Willingness to learn

Multilingual (additional languages)

Education

Highschool Diploma or Equivalent

Job description

Mercy is seeking a Patient Ambassador to support patients with food and nutrition services, linen, laundry, housekeeping, and supply management. The role includes operating TUG robots for delivering meals and supplies where available, under the supervision of the Patient Food Services Manager.

The position emphasizes Mercy’s mission, values, and service standards. Preferred candidates communicate effectively in English, with an interest in growing their skills within the department.