Patient Experience Aide - Occupational Therapy

JAG Physical Therapy; New York (NY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

HSA Options

$10,000 Term Life Insurance benefit

up to 3 weeks PTO

401(k) with company match

Yearly review for growth opportunities

Tuition discounts

TicketsAtWork and LifeMart perks

Supportive work environment

Job summary

A leading physical therapy provider in New York is seeking an Occupational Therapist Aide to support patients from arrival to departure, ensuring a positive experience. Responsibilities include calling patients, maintaining cleanliness, and assisting with scheduling. Ideal candidates should have excellent customer service skills and a positive attitude. The work environment fosters teamwork and adaptability, making it essential to maintain professionalism at all times.

Qualifications

• Flexibility and adaptability necessary to adjust to fluid situations.
• Excellent customer service skills and a positive attitude.
• Ability to work as part of a team and individually with minimal supervision.
• Maintains a positive, professional demeanor at all times.

Responsibilities

• Responsible for calling patients into treatment from the waiting room.
• Maintains cleanliness of the facility throughout the day.
• Washes and dries laundry, ensuring towels are clean and available.
• Assists team members to ensure a positive patient experience.
• Keeps a safe and orderly work environment.
• Answers phone calls and schedules patients as needed.
• Performs other duties as assigned.

Skills

Flexibility and adaptability

Excellent customer service skills

Teamwork

Positive attitude

Job description

A leading physical therapy provider in New York is seeking an Occupational Therapist Aide to support patients from arrival to departure, ensuring a positive experience. Responsibilities include calling patients, maintaining cleanliness, and assisting with scheduling. Ideal candidates should have excellent customer service skills and a positive attitude. The work environment fosters teamwork and adaptability, making it essential to maintain professionalism at all times.