Patient & Equipment Transporter

ummh; Southbridge (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

UMass Memorial Health is seeking an on-call Patient Transporter for night shifts in the Communications Center, transporting patients throughout the hospital and assisting nursing staff with transfers. This role requires adherence to infection control, safety checks, and precise documentation.

A high school diploma is required, with strong English skills and customer service orientation essential. The position is non-exempt with a variable schedule and potential signing bonus eligibility

Qualifications

• Ability to read, write, speak and understand English.
• Good interpersonal skills and a customer service orientation to support patient transportation and hospital departments.

Responsibilities

• Transport patients throughout the hospital by wheelchair, stretcher or bed.
• Assist nursing staff with patient transfers and use of lift devices.
• Deliver beds, stretchers, and equipment; sanitize and maintain transport equipment.
• Transport patient specimens, medications, and reports per hospital guidelines.
• Record transport activity and use dispatch systems for job assignment.

Skills

English proficiency

Interpersonal skills

Education

High school diploma

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Exemption Status: Non-Exempt

Hiring Range: $15.00 - $22.22 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations .

Schedule Details: On Call - Required

Scheduled Hours: Varies

Shift: 3 - Night Shift, 8 Hours (United States of America)

Hours: 0

Cost Center: 25080 - 2364 Communications Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs a variety of duties involving the transportation of patients throughout the hospital. Assists nursing staff in the physical, lateral transfer of patients before and after patient transport. Collects and delivers items to and from areas including the Labs, Pharmacy, Radiology, Medical Records, S.P.D., Mail Room and patient care areas. Cleans, sanitizes and delivers beds and transport equipment; maintains job activity logs as required.

I. Major Responsibilities

1. Escorts ambulatory patients. Transports patient by wheelchair, stretcher or bed. Prior to transport, verifies identification of all patients assigned by checking 2 identifiers and signing off on Safe Patient Transport Forms; notifies clinician if discrepancy on forms. To ensure patient comfort and safety during transport process, monitors and responds to basic patient needs before, during and after transport. Provides appropriate handoff communication when patient is delivered to receiving unit.
2. Assists nursing staff and/or lift tech in moving and positioning of patients using various lift devices in preparation of patient for transport and returning patient to bed. Includes lateral transfer of patients on precaution status that requires Patient Transporter to use personal protection equipment and to follow infection control process per precaution isolation-type.
3. Delivers stretchers, beds, cribs and wheelchairs as needed. Assists in deep-cleaning of all transport equipment on a biannual basis. Sanitizes transport vehicles and ancillary equipment between patient use.
4. Transports patient specimens to and from the Lab, Pathology, and blood products to/from the Blood Bank in accordance with established infection control guidelines. Transports contaminated equipment to Sterile Processing within same infection control guidelines.
5. Delivers other materials such as medical records, pharmaceuticals, X-ray films, sterile items, and miscellaneous reports and items as required.
6. Checks E-cylinders (portable O2 tanks) for content; distributes/exchanges E-cylinders throughout the hospital.
7. Interacts with a web-based dispatch system TDSS via alpha paging for job assignment; maintains individual Transporter Trip Log and other statistical records as required.
8. May participate in Emergency Department triage transport assignment during disaster situations including CODE HELP, assist in transport of trauma patients and transport of deceased victims to the morgue. Guides and assists patients through decontamination unit.
9. May assume the role of a dispatcher if trained and as directed.

Standard Staffing Level Responsibilities

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications

License/Certification/Education:

Required:

1. High school diploma or equivalent.

Experience/Skills:

Required:

1. Ability to read, write, speak and understand English.
2. Good inter-personal skills and a customer service orientation to maintain a collaborative, patient focused effort between Patient Transportation and other hospital departments.

Preferred:

1. Basic Life Supp