Patient Enrollment Specialist - Transitions of Care 100% virtual

Elevance Health; Louisville (KY); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider seeks a remote Patient Outreach Representative to enhance patient engagement post-hospitalization. This role involves connecting patients with nurses, gathering information, and facilitating the enrollment process. Ideal candidates will possess strong communication skills, have experience in customer service or healthcare, and be detail-oriented. Enjoy flexible scheduling and a comprehensive benefits package that supports work-life balance.

Benefits

Flexible scheduling options

Competitive benefits package including medical, dental, vision, and 401(k) with match

Paid Time Off and paid holidays

Incentive bonus programs

Wellness programs available

Qualifications

• Minimum of 1 year of experience in a call center, sales, or healthcare environment.
• Ability to effectively communicate with patients and healthcare professionals.
• Proficiency in entering documentation into designated systems.

Responsibilities

• Reach out to patients after recent hospital visits and connect them with a registered nurse.
• Review and prioritize patient census for effective outreach.
• Explain services to patients and enroll them in appropriate programs.

Skills

Communication

Organizational Skills

Detail-oriented

Education

High School diploma or equivalent

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely full-time with flexible scheduling options
- Competitive benefits package including medical, dental, vision, and 401(k) with match
- Paid Time Off and paid holidays to support work-life balance
- Incentive bonus programs and wellness programs available

What to Expect (Job Responsibilities):
- Reach out to patients after a recent hospital visit and connect them with a registered nurse
- Obtain basic information regarding patients' recent hospital stays
- Review and prioritize patient census for effective outreach
- Explain services to patients and enroll them in appropriate programs
- Address inquiries and schedule initial and annual appointments

What is Required (Qualifications):
- High School diploma or equivalent
- Minimum of 1 year of experience in a call center, sales, healthcare, or customer-focused environment
- Ability to effectively communicate with patients and healthcare professionals
- Strong organizational skills and attention to detail
- Proficiency in entering documentation into designated systems

How to Stand Out (Preferred Qualifications):
- Experience in patient enrollment or healthcare services
- Familiarity with healthcare terminology and processes
- Previous experience in a remote work environment
- Bilingual skills in English and Spanish

#HealthcareServices #PatientEnrollment #RemoteWork #CareerGrowth #CompetitiveBenefits

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