Patient Enrollment Coordinator

Wellpath; Napa, Northern (CA, KY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

DailyPay

Tuition Assistance

Employee Assistance Program (EAP)

Company paid life insurance

Health Spending Accounts (HSA)

Wellness program and discounts

Discounted home/auto loans

Job summary

Wellpath is seeking a Patient Enrollment Coordinator in Napa, CA to verify Medi-Cal coverage, assist with applications and renewals, and coordinate enrollment with county agencies. You will document statuses in designated systems and work closely with discharge planners and care teams to resolve issues.

The role emphasizes attention to enrollment accuracy, collaboration with county partners, and adherence to program requirements.

Qualifications

• High school diploma or equivalent is required.
• Experience with Medi-Cal, Medicaid, or public benefits enrollment preferred.
• Experience in healthcare, correctional, social services, or enrollment environments preferred.
• CPR certification or equivalent may be required by contract.

Responsibilities

• Verify Medi-Cal coverage and managed care plan assignments.
• Assist with Medi-Cal applications, renewals, and enrollment documentation.
• Document coverage status and enrollment information in designated systems.
• Activate/deactivate Justice-Involved aid codes via the JI Reentry Portal.
• Collaborate with discharge planners and care teams; escalate enrollment or system issues when needed.

Skills

Communication skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Healthcare administration or related training (preferred)

Tools

Medi-Cal / Medicaid systems

Eligibility verification software

EMR/EHR systems

Job description

We’re on a path to better healthcare. Join us

Make a difference every day in the lives of the underserved
Join a mission driven organization with a people first culture
Excellent career growth opportunities

Join us and find a career that supports:
Caring for overlooked, underserved, and vulnerable patients
Diversity, equity, inclusion, and belonging
Autonomy in a warm team environment
Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:

• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service.

Why Us

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

How you make a difference

The Patient Enrollment Coordinator works alongside Discharge Planners, facility leadership, and local county agencies to support Medi-Cal coverage verification, enrollment activities, and Justice-Involved Reentry Initiative processes for individuals in custody. This role verifies existing Medi-Cal coverage, Client Identification Numbers, and managed care plan assignments and assists with enrollment activities when coverage is not active. The position coordinates with county agencies regarding enrollment determinations and manages applicable Justice-Involved aid code activation and deactivation through the JI Reentry Portal. Eligibility and enrollment determinations are made by the appropriate county social services or welfare agency.

Key Responsibilities

• Verify Medi-Cal coverage, Client Identification Numbers, and managed care plan assignments using approved systems and coordinate with county agencies to obtain required information.
• Assist individuals with Medi-Cal applications, renewals, and enrollment documentation while tracking applications and county determinations.
• Document coverage status, enrollment information, managed care plan assignments and related activities in designated systems.
• Activate and deactivate applicable Justice-Involved aid codes through the JI Reentry Portal in accordance with established procedures.
• Collaborate with Discharge Planners and other care team members, maintain accurate records, and escalation enrollment or system issues to the appropriate contact.

Qualifications & Requirements

Education

• High school diploma or equivalent is required.
• Additional education or training in healthcare administration, social services, eligibility/enrollment services, or a related field is preferred.

Experience

• Experience in a correctional facility or healthcare environment preferred.
• Experience in a healthcare, correctional, social services, benefits enrollment, eligibility verification, or administrative environment is preferred.
• Experience working with Medi-Cal, Medicaid, public benefits programs, healthcare eligibility systems, or enrollment processes is preferred.
• Experience working with electronic healthcare, eligibility, or case management systems is preferred.

Licenses/Certifications

• Must maintain CPR certification, and any other certifications (such as First Aid) required by contract.

This position is available only to those who reside in the United States.

Additional Details

schedule is 5x8's

We are an Equal Employment Opportunity/Affirmative Action Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

You Matter

Make a difference every day in the lives of the underserved
Join a mission driven organization with a people first culture
Excellent career growth opportunities

Join us and find a career that supports:
Caring for overlooked, underserved, and vulnerable patients
Diversity, equity, inclusion, and belonging
Autonomy in a warm team environment Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:

• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service.

Why Us

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honour and responsibility to show up with non-judgemental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

How you make a difference

The Patient Enrollment Coordinator works alongside Discharge Planners, facility leadership, and local county agencies to support Medi-Cal coverage verification, enrollment activities, and Justice-Involved Reentry Initiative processes for individuals in custody. This role verifies existing Medi-Cal coverage, Client Identification Numbers, and managed care plan assignments and assists with enrollment activities when coverage is not active. The position coordinates with county agencies regarding enrollment determinations and manages applicable Justice-Involved aid code activation and deactivation through the JI Reentry Portal. Eligibility and enrollment determinations are made by the appropriate county social services or welfare agency.

Key Responsibilities

• Verify Medi-Cal coverage, Client Identification Numbers, and managed care plan assignments using approved systems and coordinate with county agencies to obtain required information.
• Assist individuals with Medi-Cal applications, renewals, and enrollment documentation while tracking applications and county determinations.
• Document coverage status, enrollment information, managed care plan assignments and related activities in designated systems.
• Activate and deactivate applicable Justice-Involved aid codes through the JI Reentry Portal in accordance with established procedures.
• Collaborate with Discharge Planners and other care team members, maintain accurate records, and escalation enrollment or system issues to the appropriate contact.

Qualifications & Requirements

Education

• High school diploma or equivalent is required.
• Additional education or training in healthcare administration, social services, eligibility/enrollment services, or a related field is preferred.

Experience

• Experience in a correctional facility or healthcare environment preferred.
• Experience in a healthcare, correctional, social services, benefits enrollment, eligibility verification, or administrative environment is preferred.
• Experience working with Medi-Cal, Medicaid, public benefits programs, healthcare eligibility systems, or enrollment processes is preferred.
• Experience working with electronic healthcare, eligibility, or case management systems is preferred.

Licenses/Certifications

• Must maintain CPR certification, and any other certifications (such as First Aid) required by contract.

This position is available only to those who reside in the United States.

Additional Details

schedule is 5x8's

We are an Equal Employment Opportunity/Affirmative Action Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.