Patient Enrichment Assistant

1400 The Spaulding Rehabilitation Hospital Corporation; Cambridge (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive benefits

Career advancement opportunities

Bonuses and recognition programs

Job summary

Mass General Brigham, at the Spaulding Cambridge site, is seeking staff to support direct patient care through clinical and non-clinical duties. You will answer call lights, help with meals, and assist with activities while collaborating with interdisciplinary teams to improve patients’ quality of life.

The role requires a high school diploma, 1–2 years in healthcare settings preferred, and strong interpersonal skills.

Qualifications

• High School Diploma or Equivalent required.
• Experience in healthcare, caregiver, or related setting preferred (1–2 years).
• Proficient interpersonal and communication skills; ability to engage patients.

Responsibilities

• Assist with non-clinical duties such as meals and companionship.
• Engage patients in activities to promote emotional and social well-being.
• Collaborate with nursing staff to identify patient needs and preferences.
• Communicate with families and visitors to enhance patient experiences.

Skills

Interpersonal skills

Empathy

Team collaboration

Organization

Adaptability

Excellent communication

Education

High school diploma or equivalent

Job description

Site

The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.

Qualifications Essential Functions

• Room preparation assistance is provided in anticipation of new admission.
• Patient supplies and equipment are stored in accordance with infection control and safety policies.
• Patients at risk for safety issues are monitored per established guidelines.
• Assists patients with non-clinical needs, such as meal assistance, and companionship.
• Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
• Engages patients in recreational activities that promote mental and emotional well-being.
• Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
• Assists with the setup and facilitation of special events or programs for patients.
• Communicates regularly with family members and visitors to enhance patient experiences.

Education

High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Experience in a healthcare, caregiver, recreational therapy setting, or related work 1-2 years preferred

Knowledge, Skills and Abilities

• Proficient interpersonal and communication skills.
• Ability to engage patients in activities that promote emotional and social well-being.
• Empathy and patience in working with patients from diverse backgrounds.
• Ability to work collaboratively with nursing and support staff.
• Organizational skills and attention to detail.
• Flexibility and adaptability in responding to changing patient needs.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%)
• Carrying Frequently (34-66%)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1575 Cambridge Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$17.71 - $24.28/Hourly Grade 2

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1460 Spaulding Hospital-Cambridge, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world.

About Mass General Brigham

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.