Patient Engagement Specialist (Allentown, PA)

CVS Health; Allentown (Lehigh County); On-site; USD 60,000 - 80,000; Full time

Job summary

This innovative firm is seeking a Patient Engagement Specialist to foster relationships with patients and enhance their care experience. In this role, you will conduct outreach, document interactions, and collaborate with healthcare professionals to address patient needs. With a focus on improving health outcomes for Medicare patients, you will enjoy a comprehensive benefits package, opportunities for leadership development, and a flexible work environment. If you are passionate about making a difference in the community and possess strong communication skills, this position offers a chance to thrive in a mission-driven career.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plans with Matching Options

Continuing Education Stipends

Flexible Work Environment

Qualifications

• Experience in healthcare-related engagement and strong communication skills.
• Proficient in technology, including Excel and EHR/EMR platforms.

Responsibilities

• Conduct patient outreach through telephonic and in-person home visits.
• Document patient interactions in electronic medical records while maintaining HIPAA standards.

Skills

Healthcare Engagement

Sales and Marketing

Communication Skills

Technology Proficiency (Excel, EHR/EMR)

Understanding of Medicare Programs

Job description

Patient Engagement Specialist (Allentown, PA)

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $38.82 per hour
- Eligible for bonuses, commissions, or short-term incentive programs in addition to base pay
- Comprehensive benefits package including health insurance, dental, vision, and retirement plans with matching options
- Opportunities for leadership development and continuing education stipends
- Mission-focused career impacting change and improving health outcomes for Medicare patients
- Flexible work environments with high levels of responsibility and rapid advancement opportunities

What to Expect (Job Responsibilities):
- Conduct patient outreach through telephonic and in-person home visits to foster engagement in the care model
- Document patient interactions in electronic medical records while maintaining HIPAA standards
- Communicate complex topics among all parties involved in patient care, including family members and medical providers
- Partner with patients and their caregivers to identify goals and address barriers to care
- Foster relationships with patients and collaborate with Community Health Workers, Social Workers, and clinicians

What is Required (Qualifications):
- Experience in healthcare-related engagement, sales, and/or marketing
- Strong verbal and written communication skills
- Proficient in technology, including Excel and EHR/EMR platforms
- Understanding of Medicare and Medicare Advantage programs
- Access to reliable transportation for travel within assigned territories

How to Stand Out (Preferred Qualifications):
- Fluency in Spanish (written and oral)
- A demonstrated ability to operate independently in a fast-paced environment
- Dedication to serving the community and building meaningful relationships

#HealthcareServices #PatientEngagement #CareerOpportunity #CompetitivePay #CommunityImpact

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.