Patient Eligibility Coordinator - Weekends

RevOne Companies; Fort Wayne (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative team environment

Meaningful impact in patient lives

Job summary

RevOne Companies is seeking a Patient Eligibility Coordinator to work onsite with a partner hospital facility on weekends. You will help uninsured or underinsured patients understand and enroll in Medicaid, Medicare, and ACA Marketplace plans with empathy and clarity.

Role emphasizes collaboration with Patient Access and Case Management teams, staying current on policy changes, and maintaining compliant documentation to ensure timely, coordinated care for patients.

Qualifications

• High school diploma or equivalent required.
• College coursework or degree in healthcare, social work, or related field preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced hospital environment.
• Willingness to learn and adapt to evolving healthcare programs and policies.

Responsibilities

• Assist patients in understanding and applying for appropriate healthcare coverage programs.
• Guide and support patients through enrollment for Medicaid, Medicare, and ACA Marketplace plans.
• Educate patients on options and eligibility based on program requirements.
• Collaborate with hospital Patient Access and Case Management teams to ensure continuity of care.
• Stay informed of updates in healthcare programs and policies.
• Maintain accurate documentation and follow compliance protocols.

Skills

Empathy

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Description

At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose.

We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities on weekends (Saturday and Sunday).

This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage.

The Patient Eligibility Coordinator serves as a knowledgeable and trusted resource, helping patients understand their options and navigate enrollment in federal and state assistance programs such as Medicaid, Medicare, and ACA Marketplace plans. Each interaction you have can change the trajectory of someone’s health journey.

Success in this role requires more than administrative skill - it calls for a deep sense of empathy, a commitment to service, and a genuine interest in making healthcare accessible to all. As part of your day-to-day, you will collaborate closely with hospital teams, including Patient Access and Case Management departments, to ensure patients receive timely and coordinated care. You will also need to remain informed and adaptable, as the landscape of government healthcare programs continues to evolve.

Requirements

Key Responsibilities:

• Assist patients in understanding and applying for appropriate healthcare coverage programs
• Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans
• Educate patients on their options and eligibility based on program requirements
• Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care
• Stay informed of updates and changes in healthcare programs and policies
• Maintain accurate documentation and follow all compliance protocols

Requirements

Qualifications:

• High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
• Strong desire to help underserved populations and patients facing social determinants of health
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced hospital environment
• Willingness to learn and adapt to evolving healthcare programs and policies

Preferred Experience:

• Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions
• Bilingual skills a plus

Why Join Us?

• Opportunity to make a meaningful impact in patients’ lives
• Training provided with opportunities for growth and development
• Collaborative and mission-driven team environment

Work Location: In person