Patient Discharge Coordinator

Excelsia AMM; Middle River (MD); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental & Vision

PTO & Holidays

Earned Wage Access

Employee Assistance Program

Discounts on shopping

401(k) with employer match

Paid training

Employee Referral Bonus

Job summary

Excelsia Injury Care in Middle River, MD is seeking an Administrative Billing and Collecting specialist to support daily statements, patient documents, and billing corrections. You will interact with doctors, attorneys, and patients to ensure accurate processing and timely communications.

The role requires strong computer skills, a high school diploma, and excellent communication abilities. Join a growing care network with competitive benefits and a stable work environment in the Mid-Atlantic

Qualifications

• High School diploma or GED required.
• Proficiency in Windows, Outlook and Microsoft Office.
• Typing 50+ WPM.
• Excellent verbal and written communication skills.
• Ability to interact effectively with doctors, attorneys, patients, and co-workers.
• Knowledge of insurance plans, workers’ compensation, and personal injury, accounting.
• Problem solving and organizational skills.

Responsibilities

• Generate statements and patient documents according to daily schedule.
• Review all reports and forward errors to the Quality Assurance team for corrections.
• Review billing statements and forward errors to treating offices for corrections.
• Answer phone calls and emails related to patient discharges.
• Communicate with internal and external customers to ensure timely completion of duties.
• Send documents via email, fax or mail.
• Other duties as assigned.

Skills

Communication skills

Typing 50 WPM

Organizational skills

Interpersonal with doctors/attorneys/p

MS Office

Insurance knowledge

Customer service

Education

High School diploma or GED

Tools

Windows

Outlook

Microsoft Office

Job description

Job Category: Administrative, Billing, and Collecting

Requisition Number: PATIE003695

• Posted : November 2, 2026
• Full-Time

Locations

Showing 1 location

Middle River, MD 21220, USA

Description

About Us

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.

Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Job Duties

• Generate statements and patient documents according to daily schedule
• Review all reports and forward errors to the Quality Assurance team for corrections
• Review billing statements and forward errors to treating offices for corrections
• Answer phone calls and emails related to patient discharges
• Communicate with internal and external customers to ensure timely completion of duties
• Send documents via email, fax or mail
• Other duties as assigned
• High School diploma or GED equivalent
• Proficiency in computer/device usage including but limited to website access, accessing email on different devices in the office, and other systems.
• Excellent verbal and written communication skills
• Knowledge of computer applications, including Windows, Outlook, and Microsoft Office
• Problem solving and organizational skills.
• Typing – 50+ WPM
• Knowledge of insurance plans, workers’ compensation, and personal injury, accounting
• Ability to effectively interact with doctors, attorneys, patients, and co-workers.

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:

• Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
• Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
• Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
• Discounts on shopping and travel perks through WorkingAdvantage.
• 401(k) retirement plan with employer match.
• Paid training opportunities and Education Assistance Program.
• Employee Referral Bonus Program

Diversity Statement

Excelsia Injury care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin, or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.