Patient Dining & Nutrition Services Associate

INTEGRIS Health; Oklahoma; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Front-loaded PTO

Medical benefits

Education assistance

Mental health support

Job summary

INTEGRIS Health is hiring a full-time Patient Food Service Representative at Baptist Medical Center in Oklahoma City, OK. The role focuses on clerical processing of diet orders, menu distribution, and assisting patients with meal selections.

The position requires customer service experience and familiarity with hospital food service, with additional duties including menu updates, order processing, and ensuring patient safety and satisfaction.

Qualifications

• 6 months hospital food service experience preferred
• Previous customer service or call center experience helpful
• Education towards a 4-year degree or an Associate's in Nutrition/Dietetics may be substituted for experience
• Demonstrates interpersonal and communication skills, both written and verbal
• Requires strong organization skills, accuracy, and attention to detail
• Typing 20 wpm and English communication are required

Responsibilities

• Updates and modifies patient menus in software prior to meals
• Tallies menu items for production areas and processes diet orders promptly
• Answers phones, transcribes messages, and processes information
• Maintains knowledge of therapeutic diets to ensure accurate meal orders
• Protects patient privacy and adheres to safety and sanitation standards
• Delivers trays with attention to presentation, accuracy, and temperature; ensures timely delivery

Skills

Customer service

Call center experience

Typing 20 wpm

English communication

Education

4-year degree education

Associate degree in Nutrition/Dietetics

Certified Dietary Manager program

Job description

INTEGRIS Health is hiring a full-time Patient Food Service Representative at Baptist Medical Center in Oklahoma City, OK. The role focuses on clerical processing of diet orders, menu distribution, and assisting patients with meal selections.

The position requires customer service experience and familiarity with hospital food service, with additional duties including menu updates, order processing, and ensuring patient safety and satisfaction.