PATIENT DINING ASSOCIATE DIETARY AIDE (FULL TIME)

Compass Group; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in foodservice is seeking dedicated Patient Dining Associates to join their team. In this role, you will be an integral part of the caregiving team, ensuring that patients receive their meals accurately and on time, while also helping them navigate menu options that meet their dietary needs. This position offers a unique opportunity to make a difference in the lives of patients while working in a supportive environment. If you have a passion for service and a commitment to patient care, this role could be the perfect fit for you.

Qualifications

• 1+ year of experience in food service, hospitality, and customer service.
• Ability to read, write and interpret documents in English.

Responsibilities

• Assist patients in menu selections and ensure compliance with dietary needs.
• Manage meal assembly and delivery while adhering to safety standards.

Skills

Customer Service

Food Service

Hospitality

Basic Computer Skills

Mathematical Skills

Education

Ability to read and write in English

Job description

TouchPoint

We are hiring immediately for full time PATIENT DINING ASSOCIATE DIETARY AIDE positions.

Address: Ascension Seton Medical Center Austin - 1201 W 38th Street, Austin, TX 78705. Note: online applications accepted only.

Schedule: Full time schedule; open availability preferred. Must be able to work every other weekend. Hours and days may vary; more details upon interview.

Requirement: At least 1 year of food service, hospitality, and customer service experience required.

Pay Range: $17.50 per hour to $18.50 per hour.

Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Job Summary: Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.

Essential Duties and Responsibilities:

1. Help patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
2. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
3. Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
4. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
5. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
6. Follows facility and department infection control policies and procedures.
7. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
8. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
9. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
10. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
11. Performs other duties assigned.

Qualifications:

1. Ability to read, write and interpret documents in English.
2. Basic computer and mathematical skills.
3. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Touchpoint maintains a drug-free workplace.

About Compass Group: Achieving leadership in the foodservice industry. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.