PATIENT DINING ASSOCIATE (DIETARY AIDE)

Compass Group; Cleveland (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated Patient Dining Associates to enhance the dining experience for patients in a healthcare setting. This role involves assisting patients with menu selections, ensuring meal accuracy, and adhering to health regulations. Join a team where your contributions make a real difference in patient care and satisfaction. With flexible shifts and a supportive environment, this position offers an opportunity to be part of a meaningful mission while enjoying comprehensive benefits and a culture of growth and opportunity. If you're passionate about service and healthcare, this role is perfect for you.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Qualifications

• Preferred hospitality or customer service experience.
• Ability to read, write, and interpret documents in English.

Responsibilities

• Assist patients with menu selections and ensure meal accuracy.
• Manage meal assembly and delivery according to patient needs.
• Comply with health and sanitation regulations.

Skills

Hospitality experience

Customer service experience

Basic computer skills

Mathematical skills

Ability to lift/move up to 100 pounds

Education

Ability to read and write in English

Job description

Morrison Healthcare

We have openings for part & full-time PATIENT DINING ASSOCIATES (DIETARY AIDE) positions.

Location: Cleveland Clinic- 9500 Euclid Avenue, Cleveland, OH 44195. Note: online applications accepted only.

Schedule: Shifts will vary. Includes some weekends and holidays. More details upon interview. SHIFTS: 6am-2pm, 12pm-8pm, and 3/4pm-8/9pm

Requirement: Hospitality or customer service experience preferred. Dietary Aide experience a plus.

Pay Range: $16.00 per hour to $18.00 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences.

Job Summary

Patient Dining Associates work on assigned units in a healthcare facility and provide services that include helping patients make menu selections, assembling, delivering, and picking up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature.

Essential Duties and Responsibilities:

1. Help patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
2. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic, and religious preferences; or when a patient inquires about additional selections.
3. Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
4. Comply with regulatory agency standards, including federal, state, and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
5. Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations, and breaking down patient tray lines.
6. Follow facility and department infection control policies and procedures.
7. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets, or have a specific calorie count to manage.
8. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
9. Complete all daily, weekly, or monthly reports as outlined in the Morrison Healthcare policies and procedures.
10. Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
11. Perform other duties as assigned.

Qualifications:

1. Ability to read, write, and interpret documents in English.
2. Basic computer and mathematical skills.
3. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

BENEFITS FOR OUR TEAM MEMBERS

Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.