Patient Dining Associate

OhioHealth; Kenton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

OhioHealth seeks a dedicated team member to join the Nutrition Services department, handling meal orders, assembling and delivering trays, and ensuring patient meals meet safety and temperature standards. You will work with dietitians, nursing staff, and associates to support patient satisfaction.

Responsibilities include greeting patients, visitors, and staff, maintaining clean work areas, using department software, and helping with nourishment preparation and temperature records.

Qualifications

• 16- and 17-year-old individuals may be considered only with a valid work permit.
• 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit.
• HS diploma/GED is preferred for individuals over 18 and not in high school.

Responsibilities

• 35% – Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
• 30% – Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
• 15% – Cleaning and stocking work stations, pods, kitchen areas as assigned.
• 10% – Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
• 10% – Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.

Education

No Degree or Diploma

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.

Responsibilities And Duties

• 35% – Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
• 30% – Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
• 15% – Cleaning and stocking work stations, pods, kitchen areas as assigned.
• 10% – Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
• 10% – Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

No Degree or Diploma

Additional Job Description

MINIMUM QUALIFICATIONS

16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.

18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.

HS diploma/GED preferred for individuals over 18 and not in high school.

Work Shift

Variable

Scheduled Weekly Hours

As Needed

Department

Nutrition Services

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment