Patient Delivery Rep, Full Time

UPMC; Northern (KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Company vehicle

Job summary

UPMC Chartwell is seeking a Full Time Patient Delivery Rep to join the team. The role coordinates and delivers products in an accurate, courteous, and timely manner, assisting the pharmacist with technical and clerical duties.

Company vehicles are provided for all deliveries, with shift differential pay for hours worked. The position is scheduled for Sundays 9:00 AM–7:30 PM and Mon Tue Wed 12:00 PM–10:30 PM, with occasional holiday coverage.

Responsibilities

• Obtain patients signature on specific forms.
• Organize and file pharmacy documentation as required.
• Handle customer complaints in a fair and empathetic manner.
• Cooperate and coordinate with other staff to ensure efficient deliveries.
• Meet expectations for customer satisfaction and anticipates customer needs.
• Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner.
• Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach.
• Complete daily log in a timely manner.
• Assist in preparing packing lists/delivery tickets.
• Accept assignments willingly.
• Ensure that completed packing list/delivery tickets are forwarded to reimbursement.
• Assist in preparing orders for delivery.
• Perform various duties, such as shipping, receiving, and general warehouse cleaning.
• Cooperate with other staff members when planning and organizing operations services.
• Observe all company safety rules and regulations.
• Work effectively and maintain productivity.
• Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems.
• Pick up sharps containers and dispose of biohazards wastes properly.
• Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy.
• Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.)
• Maintain confidentiality of patient information.
• Document directions to patients home and files accordingly.

Job description

UPMC Chartwell is looking for a Full Time Patient Delivery Rep to join their dedicated team!

The Patient Delivery Rep coordinates and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Company vehicles provided for all deliveries. Shift differential pay applies to specific hours works in this role.

This position is scheduled for Sunday 9:00 AM to 7:30 PM and Monday, Tuesday, & Wednesday 12:00 PM to 10:30 PM. Occasional holiday coverage may be required.

UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more.

Responsibilities:

• Obtain patients signature on specific forms.
• Organize and file pharmacy documentation as required.
• Handle customer complaints in a fair and empathetic manner.
• Cooperate and coordinate with other staff to ensure efficient deliveries.
• Meet expectations for customer satisfaction and anticipates customer needs.
• Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner.
• Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach.
• Complete daily log in a timely manner.
• Assist in preparing packing lists/delivery tickets.
• Accept assignments willingly.
• Ensure that completed packing list/delivery tickets are forwarded to reimbursement.
• Assist in preparing orders for delivery.
• Perform various duties, such as shipping, receiving, and general warehouse cleaning.
• Cooperate with other staff members when planning and organizing operations services.
• Observe all company safety rules and regulations.
• Work effectively and maintain productivity.
• Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems.
• Pick up sharps containers and dispose of biohazards wastes properly.
• Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy.
• Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.)
• Maintain confidentiality of patient information.
• Document directions to patients home and files accordingly.