Patient Coordinator WDA

Simply Dental Management; Worcester (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Simply Dental Management is seeking a Patient Coordinator to join their Worcester team. The ideal candidate will be responsible for providing top-notch customer service and supporting patient care coordination within a dental environment. A commitment to enhancing the patient experience and contributing to the team's success is essential.

Benefits

401K

2 weeks' paid time off in the first year

Paid Holidays

Dental and Orthodontic Discounts

Health Insurance

Qualifications

• Experience in a dental office is preferred.
• Ability to establish rapport with patients.
• Experience with customer service in healthcare is important.

Responsibilities

• Providing exceptional customer service and greeting patients.
• Scheduling appointments and checking in patients.
• Assisting with patient billing and verifying insurance.

Skills

Customer Service Skills

Positive Energy

Superior Communication Skills

Education

1 year of customer service experience

Dental office experience preferred

Tools

Microsoft Office

Job description

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Worcester Dental Arts is looking for a Patient Coordinator. The Patient Coordinator is an integral part of a team that delivers clinical excellence and best in class service to each patient, every time to create healthier smiles every day. Previous dental office experience is preferred for this position.

Who We Are

At Simply Dental Management, we believe culture matters. Our philosophy is simple "Do right and success will follow". It is the fiber of what makes Simply Dental Management stand out in a crowded field. We care about people. We care about improving the lives of our patients and team members.

Today, Simply Dental Management has practices in Massachusetts, New Hampshire, Connecticut, and New York. We are organized dentistry done right. Simply Dental Management is doctor owned, and we do not answer to private equity boards, we simply strive every day to do right by our patients and team members.

Does this sound like you?

• You Care about your patients, the people you work with, and being proud of where you work
• You are looking for an environment where you are empowered to Do What's Right
• Integrity & Respect is the standard you and your peers are held to
• You work hard, but you also want to Bring Your Smile and be part of a like-minded professionals who strive to make each day brighter than the last
• You give your all and thrive in an environment where Individual Growth & Development is Encouragement is valued
  
  

What You Will Be Doing

• Providing exceptional Customer Service Skills!
• Greeting all patients with a warm and friendly smile
• Checking patients in and out for appointments
• Scheduling appointments for patients
• Answering phones with enthusiasm
• Picking up and organizing mail to and from office
• Assisting with patient billing processing and questions
• Organizing and filing all paperwork generated by the clinic
• Assisting clinic with seating patients and coordinating patient flow
• Keeping reception area clean and orderly at all times
• Checking and verifying patients' insurance
• Taking part in company marketing events and responsibilities
• Other duties as assigned by the manager
  
  

We offer a competitive compensation, and you will access to benefits including

• 401K
• 2 weeks' paid time in your in first year
• Paid Holidays
• Dental and Orthodontic Discounts
• Health Insurance
• 1 year of customer service experience, dental office experience preferred
• Microsoft office experience, ability to learn new technology
• Positive energy
• Superior communication skills with the ability to establish rapport and work closely with patients and staff
• Tactful and skillful in all situations
  
  

Worcester Dental Arts has the support and resources of Simply Dental Management. Our Resource Teams cover the business and administrative support of the practice to allow our offices teams to focus on providing outstanding patient care.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Business Consulting and Services

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