Patient Coordinator-Multispecialty-Merrick, NY-Full Time-Day-Offsite

Mount Sinai Medical Center; Town of Hempstead (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in New York seeks a Patient Coordinator to greet patients, verify insurance, and manage appointments. The ideal candidate will have a High School diploma and one year of experience in a physician practice. Responsibilities include updating patient information, ensuring medical records are available, and compliance with HIPAA. Competitive hourly compensation ranging from $16.5 to $32.5 based on experience.

Qualifications

• 1 year of experience in a physician practice.
• Ability to utilize a practice management system.
• Familiarity with medical office settings preferred.

Responsibilities

• Greet patients and update insurance/demographics.
• Verify insurance prior to patient arrival.
• Ensure patient medical records are available.
• Collect co-pays and process HIPAA paperwork.
• Schedule follow-up appointments as needed.

Skills

Patient communication

Insurance verification

Appointment scheduling

HIPAA compliance

Education

High School graduate/GED

Job description

Patient Coordinator-Multispecialty-Merrick, NY-Full Time-Day-Offsite

The Offsite Patient Coordinator greets and establishes first contact with patients. This individual confirms and updates patient demographics, performs scheduling and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.

Responsibilities

• Greets patients either in person or via telephone, and update their insurance/demographics in the practice management system.
• Assures that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.
• Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.
• Processes/updates HIPAA-related paperwork and other institutional forms as necessary.
• Collects or retrieves referrals or insurance authorizations as required.
• Reviews status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
• Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
• Schedules patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
• May perform simple charge entry tasks or enter payments collected from patients and prepare Cashiers deposit.
• Answers phones for practice and schedule appointments
• Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
• May initiate reminder phones calls for next day appointments.
• Performs other related duties

Qualifications

• High School graduate/GED.
• 1 year physician practice experience
• Must have a minimum of one week training on-site which will be provided by practice.
• Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.

Employer Description

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care.

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.

Compensation

The salary range for the role is $16.5 - $32.5 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need.