Patient Coordinator (Front Office)

ivyhealth; United States; Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Full benefits package

Generous PTO

Bonus incentive opportunities

Résumé du poste

Ivy Health in New York seeks a Patient Coordinator to support clinics across our network, greeting patients, scheduling, and handling insurance verifications. You will collaborate with clinicians to ensure smooth operations and exceptional patient experiences.

This role offers growth opportunities within a growing specialty network, with a focus on administrative excellence, teamwork, and a strong commitment to patient care and service delivery.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and multitasking skills.
• Customer-service oriented with a focus on patient experience.
• Ability to adapt to fluctuating workloads.

Responsabilités

• Greet and check-in patients and verify insurance.
• Schedule appointments and answer incoming calls.
• Obtain authorizations and collect payments.
• Support clinic operations and maintain accurate records.
• Collaborate with clinicians and staff to ensure high-quality patient care.

Connaissances

Administrative experience

Microsoft Office

Outils

Microsoft Office

Description du poste

State of Location: New York

Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Patient Coordinator – Time Type x hours/week

Partner Name, part of the Ivy Rehab Network

Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com Welcome to Ivy Health Join us on our mission to inspire & enable people to live life to the fullest! Ivy Health is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability. Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.