Patient Coordinator Fitchburg

Dental Health Associates of Madison; Fitchburg (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Patient Coordinator to enhance the front desk experience at their Fitchburg Clinic. This role is pivotal in ensuring patients feel welcomed and supported from check-in to check-out. You'll manage front desk operations, coordinate patient flow, and maintain accurate records while collaborating with a dedicated team. The organization values teamwork and offers opportunities for career growth in a supportive environment. If you are passionate about patient care and thrive in a fast-paced setting, this is the perfect opportunity for you.

Benefits

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Qualifications

• Strong communication and interpersonal skills with a friendly demeanor.
• Detail-oriented and organized team player with a strong work ethic.

Responsibilities

• Welcome patients warmly and manage front desk operations efficiently.
• Verify insurance coverage and maintain accurate patient records.
• Collaborate with the dental team to ensure outstanding patient care.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Organizational Skills

Multitasking

Education

High School Diploma or Equivalent

Job description

Job Title: Patient Coordinator/Front Desk

Location: South Clinic in Fitchburg, WI

Job Description
Dental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a Patient Coordinator to join our front desk team. In this role, you'll be part of a locally led organization that values teamwork, exceptional patient care, and your professional growth.

Position Overview
As a Patient Coordinator at Dental Health Associates (DHA), you'll be the first point of contact for patients, providing them with a welcoming, professional, and efficient experience. You'll play a key role in managing front desk operations, coordinating patient flow, and ensuring that every patient has a positive and seamless experience from check-in to check-out.

Responsibilities

• Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
• Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
• Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
• Process patient payments, explain financial policies clearly, and professionally address billing inquiries.
• Maintain accurate and confidential patient records, adhering to compliance standards.
• Collaborate with the dental team to ensure seamless communication and outstanding patient care.
• Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.

Qualifications

• High school diploma or equivalent.
• A genuine passion for delivering top-notch patient care.
• Strong communication and interpersonal skills with a friendly and professional demeanor.
• Detail-oriented, organized, and reliable team player with a strong work ethic.
• Ability to multitask and thrive in a fast-paced environment.

Working Conditions
This in-person position is based at our Fitchburg Clinic, offering convenient daytime hours and the chance to work alongside a dedicated team focused on providing exceptional patient care.

About Dental Health Associates
At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace.

Why Join Dental Health Associates?
At Dental Health Associates, we're committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals.

Compensation
Starting at $19 per hour, with opportunities to earn more based on experience and performance.

Apply Today
If you have administrative or customer service experience and are looking for a rewarding opportunity with a trusted, doctor-owned practice, we encourage you to apply. Join a team that values you!

Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Vision insurance