patient coordinator

ivyhealth; Town of Monroe (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid parental leave after 26 weeks

Job summary

Ivy Health in Monroe, CT is hiring a Patient Coordinator to be the first point of contact for patients and to support front office operations. The role focuses on patient registration, scheduling, and maintaining accurate records to ensure smooth clinic workflows and outstanding service to patients and families.

The ideal candidate brings at least 2 years in a healthcare admin role, proficiency in MS Office, and a proactive, patient-first mindset within a fast-paced environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serves as the first point of contact for patients and handles registrations and scheduling.
• Maintains accurate patient records and coordinates between patients and the clinical team.
• Provides excellent customer service to patients and families.

Skills

Healthcare admin experience

Time management

Multi-tasking

Customer service

Self-motivated

Tools

Microsoft Office

Job description

Location & Position Summary

State of Location: Connecticut Position Summary: Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description

Job Description: Location: Monroe, CT 40 hours/week $19-21/hr Patient Coordinator The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Why Choose Ivy Health?

Healthcare is changing quickly, and we continue to invest in the people, clinical expertise, and support that make excellent care possible. Across Ivy Rehab Physical Therapy, Ivy Pediatric Therapy, and our trusted local partner brands, orthopedic and pediatric teammates are connected by one shared purpose: helping patients and families make meaningful progress. Exceptional workplace: Recognized by Gallup as an Exceptional Workplace, honoring highly engaged workplace cultures around the world. Exceeding expectations: Deliver best-in-class care and help patients achieve exceptional outcomes. Incentives Galore: Employee Assistance Program, discount program, complementary therapy services, and a 401(k) with company match; PTO accrual, 6 holidays, and access to online education platform for learning and development. Paid parental leave (after 26 weeks of employment) Exceptional partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning. Empowering values: Live by values that prioritize teamwork, growth, serving others, and creating meaningful progress for patients and families.

Position Qualifications

Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

Salary Information

Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyhealth.com

About Ivy Health

Welcome to Ivy Health Join us on our mission to inspire & enable people to live life to the fullest! Ivy Health is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability. Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.