Patient Coordinator

Ivy Health Inc; New Milford (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pet insurance

401(k) with company match

Paid time off

Job summary

Ivy Health Inc is seeking a Patient Coordinator in Milford, NJ to be the first point of contact for patients, handling registration, scheduling, and other front-office tasks to ensure a welcoming and efficient clinic experience.

You will maintain patient records, support clinic workflows, collaborate with the clinical team, and deliver outstanding service to patients and families while working Mon-Fri with a mix of shifts; salary is hourly $18-20.

Qualifications

• 2+ years of healthcare administrative experience.
• Strong proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and multitasking in fast-paced settings.
• Customer-focused with a drive to exceed patient expectations.
• Adaptable with a positive attitude toward fluctuating workloads.
• Eager to learn and grow within a healthcare team.
• Commitment to delivering high-quality patient care.

Responsibilities

• Greet patients and coordinate registrations and scheduling.
• Maintain accurate patient records and appointment management.
• Provide excellent customer service to patients and families.
• Support front office operations and liaise with the clinical team.

Skills

Healthcare admin experience

MS Office proficiency

Time management

Multitasking

Customer service

Adaptability and positivity

Eagerness to learn

Commitment to patient care

Tools

Excel

Word

Outlook

Job description

Position Summary

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

State of Location

New Jersey

Job Description

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Title

Patient Coordinator

Location

Milford, NJ

Compensation Range

$18-20/hr.

Work Hours

Mon-Friday; Mix of Mornings and Evenings but open for discussion.

Company Culture

Join Ivy Health's dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Why Choose Ivy Health?

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Exceeding Expectations:Deliver best-in-class care and witness exceptional patient outcomes.
• Empowering Values:Live by values that prioritize teamwork, growth, and serving others.

Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurance

Benefits

• Paid parental leave, short- and long-term disability
• Employee Assistance Program (EAP) + discount program
• Complimentary therapy services
• 401(k) with company match
• Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com