Patient Coordinator

SportsMed Physical Therapy; Mendham (NJ); Presencial; USD 28.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Growth to full-time

Pay range $20.00 - $24.00 per hour

Descripción de la vacante

SportsMed Physical Therapy in Mendham, NJ is seeking a Patient Coordinator for a part-time front desk role. You will manage scheduling, insurance verifications, data entry, and patient flow to keep the office running smoothly.

The position offers potential to grow into full-time, with an hourly pay range of $20.00 to $24.00. A customer-service oriented, detail-focused professional will thrive in our outpatient sports medicine environment.

Formación

• Experience in a fast-paced front desk environment is preferred.
• Excellent customer service and communication skills are required.
• Experience in a Physical Therapy, medical office, or hospitality setting is a plus.
• Ability to manage scheduling, insurance verifications, and data entry accurately.

Responsabilidades

• Welcome patients and visitors, in person or on the telephone, and answer inquiries.
• Schedule and reschedule appointments to optimize provider time and room utilization.
• Complete insurance verifications and obtain authorizations when needed.
• Ensure patient records are filed and retrievable for staff and providers.
• Keep patients' appointments on schedule and notify providers of delays.
• Maintain patient accounts by updating personal and financial information.
• Record and collect patient charges; manage third-party claims when applicable.
• Protect patients' rights by keeping information confidential.
• Follow policies and procedures and report needed changes.
• Contribute to team goals and perform related tasks as required.

Conocimientos

Customer service

Multitasking

Phone etiquette

Professionalism

Time management

Organization

Attention to detail

Communication

Herramientas

EMR Systems

Microsoft Excel

Microsoft Outlook

Descripción del empleo

This is a part-time position at our Mendham, NJ location with opportunity to grow into a full-time role. The part-time hours will be Mon/Wed 9am-5pm and Friday 9am-4pm.

SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey and we are seeking a Patient Coordinator to join our growing team. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming environment to all clients and visitors. As a member of the SportsMed team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer focused personality, we would be happy to welcome you to our team.

The position:

The Patient Coordinator will assist the patients and visitors that enter our Physical Therapy Centers. This person will be responsible for handling the daily tasks of our front desk operations. This includes scheduling/rescheduling appointments, communicating with insurance companies to obtain benefit verification and authorization, and ensuring data is entered in an accurate and timely manner. This person also supports the team by striving to meet and exceed office goals.

The Patient Coordinator is a key position allowing the right person great growth opportunities with SportsMed Physical Therapy. Bring your outstanding commitment to customer service and come grow with us!

You will

• Welcome patients and visitors, in person, or on the telephone, and answering or referring inquiries.
• Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Complete insurance verifications
• Ensure availability of treatment information by filing and retrieving patient records.
• Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; reporting needed changes.
• Contribute to team effort by accomplishing related results as needed.

You will bring

• An ability to work in a fast-paced environment
• Multitasking skills
• Flexibility
• Professional Telephone skills
• Excellent customer service skills
• Superior Time Management
• Organization skills
• Attention to detail
• Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
• Focus on quality
• Professionalism
• Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service

What we offer

• Part-time position with opportunity to grow into full-time
• Pay Range $20.00 - $24.00 per hour

$20 - $24 an hour