Patient Coordinator

Sabates Eye Centers; Independence (MO); Vor Ort; USD 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package

401k with Employer Matching

PTO and Holidays

Paid Maternity Leave

Employee Discounts

Competitive Base Pay

Zusammenfassung

Sabates Eye Centers in Independence, MO is seeking a Patient Coordinator who will be the first point of contact for patients, handling check-in/out, scheduling, and insurance verification. This role offers full training and a chance to grow within a busy ophthalmology practice.

You’ll work Monday to Friday 8am-5pm with occasional earlier/later shifts; benefits include medical, vision, dental, life insurance, 401k with match, PTO, and paid holidays.

Qualifikationen

• Ability to interact with all levels of employees courteously.
• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Consistently creating a positive work environment by being team-oriented and patient-focused.
• Commitment to work over 40 hours to meet the needs of the business.
• Reliable transportation to go to multiple locations with minimal notice.

Aufgaben

• Greet patients and check them in/out for their appointments.
• Verify medical and vision insurances.
• Effectively communicate with patients, doctors, and managers.
• Answer inquiries through phone, email, and in-person requests.
• Provide exceptional customer service in every interaction.

Kenntnisse

Customer service

Communication

Teamwork

Growth mindset

Punctuality

Ausbildung

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Jobbeschreibung

Job Title

Patient Coordinator - Willing to Train!

Company

Sabates Eye Centers

Location

Independence, MO

Travel

Minimal travel to other offices in the Kansas City metro area will be required as needed. We do pay mileage reimbursement!

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Employee Discounts
• Competitive Base Pay

Hours

• Full Time
• Our offices are open from Monday-Friday 8am-5pm, Saturday 8am-12pm
  • You may need to work a little earlier/later as needed
  • You will not work every Saturday, as everyone rotates working Saturdays!

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions

• Greet patients and check them in/out for their appointments
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Provide exceptional customer service in every interaction

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Minimum Required: None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.