Patient Coordinator

Ivy Health; Downingtown (Chester County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

EAP (Employee Assistance Program)

401(k) with company match

Paid time off

CEU reimbursement

Job summary

Ivy Health in Downingtown, PA is seeking a Patient Coordinator to serve as the first point of contact for patients and to ensure a welcoming, organized clinic experience. The role supports front office tasks including patient registration, scheduling, and records management, while coordinating with the clinical team for smooth patient flow.

Ideal candidates have 2+ years of healthcare administration experience and strong MS Office skills.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and register patients, schedule appointments, and handle front office tasks.
• Maintain accurate patient records and ensure seamless communication between patients and the clinical team.
• Coordinate appointment management and patient flow to support clinic operations.
• Provide outstanding customer service to patients and families.

Skills

Microsoft Office

Time management

Multi-tasking

Healthcare administration

Tools

Excel

Word

Outlook

Job description

State of Location:PennsylvaniaPosition Summary:The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.Job Description:Location: Downingtown, PAJoin Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.Why Choose Ivy Health?Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Empowering Values: Live by values that prioritize teamwork, growth, and serving others.Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurancePaid parental leave, short- and long-term disabilityEmployee Assistance Program (EAP) + discount programComplimentary therapy services401(k) with company matchUp to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annuallyPosition Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyhealth.com