Patient Coordinator

aspendental; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Training program

Company culture

Continuous learning

Job summary

Aspen Dental, a leading dental service organization, is hiring a Patient Experience Coordinator (Front-Office) in Cincinnati, OH. This full-time role includes a four-week training program, patient scheduling, insurance verification, and deposits processing to ensure smooth patient experiences.

We offer paid time off and a benefits package with health, dental, vision, and 401(k) matching. Join a collaborative culture that supports growth and continuous learning through TAG U.

Qualifications

• Strong communication and interpersonal skills to support patients and teammates.
• Excellent time management and organizational abilities to handle front-office tasks.
• Attention to detail to manage charts, insurance verifications, and scheduling.
• Age 18 or older as a minimum requirement.

Responsibilities

• Perform daily front office tasks to create lasting impressions and build patient trust.
• Complete a four-week training program to succeed in the role.
• Provide superior patient service with compassion and care per policies and regulations.
• Assist with scheduling, confirming appointments, organizing charts, and verifying insurance.
• Balance nightly deposits and process credit card payments.
• Take on additional duties as needed by the Manager.

Skills

Strong communication

Time management

Organized

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Job Type: Full Time

Salary: $18 - $20 / hour

We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match *
• Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuous Learning through TAG U

How You'll Make a Difference

• As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.
• When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills with an ethical mindset
• High regard for time management
• Organized and detail oriented
• Must be age 18 or older

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.