Patient Coordinator

ivyhealth; Bryn Mawr (PA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Discount program

Complementary therapy services

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave

Job summary

Ivy Health in Ardmore, PA is seeking a Patient Coordinator to join our dedicated team. This full-time role involves front office tasks, patient registration, scheduling, and coordinating with clinicians to ensure a smooth clinic flow.

As the first point of contact, you will provide welcoming service, maintain patient records, and support daily administrative operations in a bustling outpatient environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and multi-tasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude toward fluctuating workloads.
• Commitment to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Manage patient registration and scheduling.
• Maintain accurate patient records and clinic workflows.
• Coordinate with clinical team to ensure seamless care.
• Provide excellent customer service and a welcoming experience.

Skills

Administrative experience

Microsoft Office

Time management

Customer service

Healthcare experience

Tools

Excel

Word

Outlook

Job description

Position Summary

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description

Location: Ardmore, PA

Full-Time, 40 hours/week

$19-22/hr

Patient Coordinator days/evenings/Saturday need.

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Why Choose Ivy Health

Exceptional workplace: Recognized by Gallup as an Exceptional Workplace, honoring highly engaged workplace cultures around the world.

Exceeding expectations: Deliver best-in-class care and help patients achieve exceptional outcomes.

Incentives Galore

• Employee Assistance Program
• Discount program
• Complementary therapy services
• A 401(k) with company match
• PTO accrual
• 6 holidays
• Access to online education platform for learning and development
• Paid parental leave (after 26 weeks of employment)

Exceptional partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.

Empowering values: Live by values that prioritize teamwork, growth, serving others, and creating meaningful progress for patients and families.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com Welcome to Ivy Health Join us on our mission to inspire & enable people to live life to the fullest! Ivy Health is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability.

Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.